Uber Is Developing an AI-Powered Chatbot to Integrate Into App
Image Source: hindustantimes.com
Uber is building a chatbot that will be driven by artificial intelligence (AI) and incorporated into the application.
Uber has been using machine learning and artificial intelligence for a while, Khosrowshahi emphasized.
The algorithms used by Uber to connect consumers with vehicles or couriers based upon numerous criteria like distance and time of day presently heavily rely on these kinds of technologies.
Both DoorDash Inc. as well as Instacart Inc., two of Uber’s delivery rivals, are developing chatbots.
DashAI, a technology being developed by DoorDash, will expedite shopping and aid users in finding meal alternatives on the app.
Consumers may utilize Instacart’s latest “Ask Instacart” function, backed by the application programming interface (API) of OpenAI Inc.
Despite just recording its first operational profit, the company’s sales dropped short of experts’ projections, which caused a six percent drop in its stock price.
Uber’s creation of a chatbot powered by artificial intelligence shows its dedication to using cutting-edge technology to enhance customer experience.