Google to shut down Duplex AI for web

Image Source: techcrunch.com

Google has announced the disappearance of its Duplex on the Web service which is a tool powered by AI that was released in 2019.

This tool used to assist users with a wide variety of online tasks such as purchasing airline tickets.

The service was first officially confirmed at Google I/O 2019 as just an extension to its call-automation Duplex technology.

The service expanded to also include data breach protection and check additional help or aid on e-commerce online sites.

Google has not clarified the reason why is it closing down the service.

If website owners prevent the crawler from indexing their content, the performance of Duplex on the Web may decrease badly.

The company plans to invest less in improving Google Assistant and Google Assistant-powered services for non-Google devices.

Google positions it as an assistant that can aid you with mundane activities which include bookings and reservations, where it can contact the location and handle the bookings for you.

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