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PayPal issued a new policy update prohibiting users of its services from engaging in actions it defined as “sending, publishing, or publication of any messages, content, or materials” disseminating misleading information.
This Policy change received a lot of backlash from users all around the globe.
After the backlash a number of well-known people, including the company’s former president, David Marcus, PayPal hastily apologized for what it termed “confusion” and claimed it was all just an oversight.
Elon Musk, the co-founder of PayPal and the CEO of Tesla also criticized the policy and responded “Agreed” in response to Marcus’s tweet.
According to Google Trends data, global searches for “delete PayPal” increased by 1,392% after the update revelation and the company’s subsequent apologies.
This year was very controversial for Paypal. This year, PayPal's shares have already lost more than half of their value.