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Tony Xu : The Co-founder of the Dashing Food Delivery Service ‘DoorDash’

The food industry is blooming with every second that passes. Now that the food industry has got technology-induced in it, one can order any kind of food, anytime, anywhere. It requires nothing but a simple three taps on your tech-savvy devices. In this growing food industry, DoorDash emerges as a key company leading the change. Tony Xu, the founding CEO of the company shares a success story which speaks that a simple problem can turn on the light in our minds to figure out something innovative.

DoorDash Inc. is an on-demand food delivery service which was founded in 2013 by Andy Fang, Stanley Tang, Tony Xu and Evan Moore. The founding story of DoorDash, as described by Tony, is an ‘unlikely one’.

It was 2012, and all four of the founders were working on an app which focused on building the technology for small businesses. They used to go and talk to the owners of coffee shops and restaurants. It all started when they were in a small macaroon store, in Palo Alto. The manager of the store, Chloe, expressed all the problems in her day to day business. However, as they were about to leave, Chloe showed them a thick booklet, which contained pages of delivery orders, and said, “This drives me crazy. I have no drivers to fulfil them, and I’m the one doing all of it.”

Tony Xu
Image Source: Bloomberg

All four of them had their lightbulb moment. They spent the next few weeks interviewing and questioning other small businesses (nearly 200) and heard the same thing over and over again: ‘Deliveries are painful’. They started coding keeping in mind that they can improve this backlog and were ready with their first prototype within a few hours.

On January 12th, 2013, Palo Alto Delivery was born. The service spread so quickly that all the four members were delivering all over the Stanford campus. In the day, they were students and, in the night, they were delivery drivers. The name ‘Palo Alto Delivery’ was changed to DoorDash, in June 2013, and the delivery drivers were called the ‘Dashers’. “We learnt so much from driving in the streets. Now, anyone who joins the company, has to be a Dasher for at least 1 week,” said Xu.

“When we first started, we were trying to solve our own problems of getting food delivered. But soon, it grew quickly within the Stanford community and beyond. We found out that many families and office workers in the area have the same problem. When we deliver food, it’s as much about delivering happiness as it is about bringing convenience,” DoorDash posted on Medium.

Tony Xu, is a first-generation American. His first job was at his mom’s restaurant. His education includes B.S. (High Honours) in Industrial Engineering and Operations Research from UC Berkeley, M.B.A. from Stanford Graduate School of Business. He was an Arjay Miller Scholar at Stanford. He started his professional career at McKinsey and Company. After that, he worked in Product at Square and led special projects for CEO and CFO at eBay.

When he started DoorDash, his simple mission was to enable every merchant to deliver easily, and that mission has come a long way. DoorDash has drawn investments worth $700 million with key investors being: Khosla Ventures, SoftBank, Sequoia Capital, GIC, Kleiner Perkins Caufield, and Byers. During 2018, the company was valued at $1.4 billion in a round of funding.

In April 2018, DoorDash stepped into the grocery deliveries with a partnership with Walmart. Further, in the year, DoorDash surpassed Uber Eats to become the second largest company in US food delivery sales behind only GrubHub.

The company took everyone by surprise when its valuation took place in February 2019. The company’s value increased 5 times and valued $7 billion when the rounding was done by SoftBank, Vision Fund, DST Global and Y Combinator.

Tony Xu, has also kept the focus of the company on an issue very important to him personally. Project DASH was launched and has since focused on the efforts to save food from wastage.

“Today, more than four and a half years after we first launched the company, we’re still passionate about transforming local businesses helping them thrive in this digital and convenient economy.” Tony Xu, the founding CEO is leading his company with its dashing food delivery services to new heights and is setting an example in front of the world that if innovation stays, then progress to success will always be on the tracks.

Kanika Tekriwal – The CEO & Founder of High Flying JetSetGo

When it comes to ultimate comfort in travel, airlines are at the top. But the airlines have their path and destinations set, and at the time of emergency, the only thing you can do is, co-operate with them and wait. But then, there come the affordable private flights that JetSetGo provides even on urgent basis. JetSetGo is a multi-faceted organization dealing with low-cost private services. It focuses on delivering innovating and transforming ideas into the general aviation industry. The co-founding CEO of JetSetGo, Kanika Tekriwal is someone who shares a story which is a set example for everyone and speaks that sometimes discomfort can lead to great ideas. All one needs is a spirit and a willingness to fight back their own backlogs.

Kanika hails from a business family but had to face a non-supportive journey. Aviation was looked up as an industry with male dominance, and her parents were against it from the very beginning, but her passion towards her goal changed their thinking and made them support their daughter. “Doing a job in aviation, and being a women entrepreneur are two different things. Though you find women in plenty in the industry, and the majority of them are employees and not the employers. Being a woman employer in aviation is indeed a tough task. When I told my parents about my dream, they were drop-dead against it. But I was adamant, and when they saw a little success and passion of their daughter, they supported me,” said Kanika in an exclusive interview.

Kanika Tekriwal
Image Source: beboldpeople.com

She always aspired to be in the aviation industry, to do something for the betterment of the services. Kanika pursued B.A. in Economics from the University of Mumbai, and later, moved to the United Kingdom for her M.B.A.

It was after her coming back from the UK, in 2011, when she started to think about turning her dream into reality. That’s when a major setback hit her hard. She was diagnosed with cancer. But that did not stop her from achieving her goals. During the nine months of rigorous treatment, she conceptualized the whole idea of JetSetGo. She sensed the need for an aggregator in the private jet space. “I would meet a number of people using private jets who complained that booking one in India was a very shoddy experience, and they felt cheated that the entire private jet experience is a far cry over travelling business or first. At the same time, private jet owners were selling planes due to the escalating costs, regular maintenance, and other hindrances as well as not getting the real pleasure of actually owning an aircraft.”

She started the company ‘JetSetGo’ in 2014 and aimed to cater to a wide clientele. JetSetGo offers exclusive ground services, unparalleled personalized inflight services, the highest aircraft dispatch rate, state-of-the-art technology, and ensures 100% safety. The company is referred to as the ‘Uber of the Skies’ delivering the ultimate pleasure of private aviation. JetSetGo has been showing a massive 7X growth ever since with investments coming in from large personalities, Yuvraj Singh and Puneet Dalmia.

“The very thought of having a chartered plane gives one a feeling, which is beyond imagination. Affording a chartered plane is indeed a matter of luxury today. But, probably after a century, when we all would have gone to dust and bones. People will own their own jets. And I am talking about people with decent earning and not the high and mighty. I believe time will come that in India, too.” said Kanika when asked about the company and indicated that private flying will get cheaper in India. She expects India to become one of the largest private aviation markets in the world, in the next 10 years. She makes sure that in her company, gender equality remains intact as she is a huge supporter of women empowerment.

“JetSetGo, today, has 162 visitors monthly out of which 64.5 are first-time visitors. JetSetGo is looking at capturing a minimum of 20 per cent market share by the end of the year, and we will raise the bar without compromise to indulge and cater to each customer’s need,” mentions Tekriwal. JetSetGo is growing at a rate of 70% per year. Its customer range starts with a net worth of $10 million. In 2016, the company did 4,691 hours of flying with a dispatch rate of 99.2% as compared to 74% of the global average.

JetSetGo acquired Indo Pacific Aviation Limited with an undisclosed amount. “This acquisition now gives a significant boost to our ability to grow our fleet and offer unique services and next-generation aircraft for personalized on-demand mobility”

Kanika Tekriwal, the founding CEO of JetSetGo expresses cancer as her the best experience so far because it gave her a new life to experience. She clearly is an inspiration to everyone and shows that nothing can stop you from achieving non-turbulent flights to success.

The Success Story of Hewlett-Packard (HP)

HP is not a new name in the IT industry, and the narrative of the company is over 80 years old. The company was founded by two Stanford graduates Bill Hewlett and David Packard, in January 1939.

The two co-founders met each other in a social outing during the time they were studying at Stanford. Both were pursuing a degree in electrical engineering and shared a common interest in starting a business after completing their education. They discussed their idea with their fellowship professor Frederick Terman at Stanford and with his supervision started working on the same.

The two started their company from Packard’s garage in Palo Alto, in 1938, with an initial capital investment of US$538, even without deciding a proper name for it. In 1939, they tossed a coin to decide the name for the company adopting the surname of their names. The toss was among Hewlett-Packard and Packard-Hewlett, in which Hewlett-Packard won.

hewlett-packerd
Image Source: Pinterest

The first product from the company was a precision audio oscillator, the Model HP200A. It was cheap and efficient, and became one of the most successful product, commercially. The same product was also used by Walt Disney Productions, for the movie Fantasia, in certifying the Fantasound surround sound systems installed in theatres.

In 1957, the company went public in its initial public offering.

In the 1960s, Hewlett-Packard started producing the semiconductor devices for the instruments and calculators. In 1966, the company entered into a new business of computer manufacturing and rolled out the accumulator-based design HP 2100 / HP 1000 series of minicomputers, followed by the HP 9800 and HP 250 series of desktop and business computers.

In the 70s the company started producing the advanced business computers, i.e. stack-based HP 3000 computers. During the same time, the HP 2640 series smart computers were also introduced that included one of the first bit mapped graphics displays. The same computer was used to develop the first commercial WYSIWYG Presentation Program, BRUNO, by coupling the HP 2100 21MX F-Series micro-coded Scientific Instruction Set.

In the same decade, the company produced the world’s first handheld scientific calculator HP-35, world’s first handheld programmable HP-65, first alphanumeric, programmable, expandable HP-41C and first symbolic, and the graphing calculator HP-28C.

In the 80s, Hewlett-Packard expanded its business to build printers and scanners for desktop computers. With the rise of the internet, the company registered its website domain as HP.com, on 3 March 1986, becoming the ninth Internet .com domain ever. In 1989, HP acquired the Apollo Computer, and in 1995 it acquired the Convex Computers.

By 1998, the company had become one of the leaders in the desktops, laptops, and servers for many different markets. Later, it also started its online service hpshopping.com, to sell its products online, which was rebranded to “HP Home & Home Office Store” in 2005.

In 2005, due to the merger with Compaq, Hewlett-Packard was facing heavy losses in the business. In 2006, the company offered a new range of products in both hardware and software, reducing the costs. In 2007, the company’s revenues skyrocketed, and HP hit the $100 Billion mark for the first time.

In 2011, Hewlett-Packard launched its first tablet named HP TouchPad, followed by the industries’ first wireless mouse. But by the end of the same year, it announced that it won’t be operating in the tablet and smartphone business anymore, and will focus more on the Cloud, solutions and software business.

In the years 2012-13, the Hewlett-Packard faced a great decline in its profits, cutting down 34000 jobs in the same years.

In October 2014, the news of splitting up of Hewlett Packard into two separate companies came into knowledge. The two wings would do their separate business of personal computers and printer manufacturing. Finally, in November 2015, the company separated into HP Inc. and Hewlett Packard Enterprise, HP Inc. retaining the Hewlett-Packard’s stock price history.

Although the company has seen many ups and downs during its long journey, the vast history of HP has introduced the world with many great inventions. The company also gets credits for many patents and will be known for its contribution to the IT industry.

Richard Liu – CEO and Founder of ‘Jingdong’; Journey of a Man from Nowhere to Billions

Every big journey has a small start. Every success story has n number of hardships and failures and so does the success story of Richard Liu have. The man who rose from multiple failing businesses and everlasting debts to fame and a business worth billions of dollars. His story speaks up that sometimes taking the wrong roads might benefit as they teach important lessons for future life.

Richard Liu (also known as Liu Qiangdong) was born on March 10, 1973, in a family having a business of coal shipping. He had a vast interest in politics, so he got enrolled in the department of sociology, in the People’s University of China. During the same time, he also studied computer programming as he realized that a degree in sociology, won’t ensure him a job.

richard liu
Image Source: Forbes

While in college, he invested his money in a restaurant venture which failed deliberately and left him in debt. He passed his degree in 1996, and after that went on to pursue a degree of Executive M.B.A. from the China Europe International Business School.

After completing his studies, Liu was first employed by a Japanese health product company and served as the Director of computers and business, alongside the logistics supervisor. In early 1988, he realized that it was the right time to step into the business world and in June, he opened a business with the name Jingdong in Zhongguancun High-tech Industrial Park in Beijing. The company focused on selling authorized magneto-optical products. By 2003, his business was blooming and he managed to open 12 stores.

In mid-2003, the Severe Acute Respiratory Syndrome (SARS) forced Jingdong employees to stay back at home, and this hit the company hard. Liu’s business fell into a great loss (losing more than 8 million Yuan) and forcing Liu to think out of the box. That’s when he met with an idea to take his business online idea took him from nowhere to the entrepreneur he is now.

In 2005, Liu founded JD.com which eventually grew his business. He closed all of the offline stores and built it a full-time e-commerce company. Richard changed the company’s focus from magneto-optical products to a whole variety of products which can be seen on the site itself.

‘JD.com sets the standard for online shopping through its commitment to quality, authenticity, and its vast product offering covering everything from fresh food and apparel to electronics and cosmetics. Its unrivalled nationwide fulfilment network provides standard same- and next-day delivery covering a population of more than 1 billion – a level of service and speed that is unmatched globally,’ the site itself says.

Richard has been involved in some conflicts too, in his personal life. He was arrested in Minnesota for sexual assault but was released a day after as the company stated the acquisitions were false.

JD currently has 15,000 plus employees and is having a net worth of a massive $57.6 billion. Liu himself has a net worth of $6.1 billion (Forbes) with all-time worth being nearly $2.1 billion. In 2017, he was #25 in Richest in Tech and in 2018, was at #30 on China Rich List 2018.

Richard Liu, the CEO and founder of Jingdong, shows us that no matter how many failures you face, it is all about getting back up, learning and fighting again. Real success comes from not giving up. Richard is an inspiration to all.

Steve Case – The Founding CEO of AOL & One of the Most Accomplished American Entrepreneurs

It is very difficult to find variety in the services in a single company, but there are possibilities for everything in the tech industry be it anything. Such possibility was put into effect by AOL (American Online) and is still doing the same, as it fulfils multi-tasks for its users. The company was not always doing this well. The man, who helped the company to rise through the ranks is Steve Case. The story of Case speaks that success is hard but not impossible to achieve.

American Online Inc. is an online service provider, headquartered in New York City. As of now, AOL is a division of Verizon Media, but it had started out all its own. It dates back to 1983 when the company started as Control Video Corporation (CVC). The company provided game consoles at a fixed cost, and after that started charging $1 per game to its users. Steve Case, initially, was hired as a part-time marketing consultant by Bill von Meister (the then CEO of the company) for Control Video and was recommended by his brother, Dan Case. At that time, the company was not in a good financial condition and was nearing bankruptcy. But then Jim Kimsey founded Quantum Computer Services from the remains of CVC.

steve case
Image Source: entrepreneur.com

Jim Kimsey hired Case as the Vice President of Marketing during the launch of Quantum Computer Services, and later, promoted him to the position of Executive Vice President. As the Executive Vice President, Steve changes the company’s strategy and introduced Quantum Link. This was an online service for Commodore 64 and 128 computers. Quantum Link, (Also known as Q-Link) was based on software licensed by PlayNet Inc. AOL had included the online games since the very beginning of its launch date. Quantum Computer Services grew in popularity during the 90s period as it became the leading internet service provider in the United States.

Kimsey saw the potential in Case and decided to appoint Case as the CEO of the company after he retires. Eventually, in 1991, when he retired from the services of the company, Kimsey appointed Case as the CEO of the company. Steve, in late 1991, renamed the company to American Online, and from then, the company began to touch new heights.

He began the journey with complete enthusiasm and with the decisions he was making for the company, it didn’t feel like he was a newly-appointed CEO. Steve made AOL pioneer in the social media concept. The instant messaging app that AOL rolled out was called out to be an absolute ‘killer’. He looked out into all the services to make them affordable, easy to use and fun for the consumers. AOL user base grew up to be as large as 26.7 million. By 2000, AOL’s worth was $125 Billion and was the nation’s biggest internet provider.

In that period, AOL was delivering a massive 11,616% return to its shareholders. It began to roll out more and more web services. Many services like e-mail, search engines, news, sports, weather etc. were introduced by AOL in the market.

Steve personally had many successful interactive online titles to his name. Quantum Space was one of the fully automated Play by email game. His other contributions were graphical chat environments, Habitat and Club Caribe. Alongside that, he induced the first Massively Multiplayer Online Role-Playing Game (MMORPG) Neverwinter Nights.

It was 2001 when Steve negotiated the largest merger in the business history that has ever been done. Under his leadership, he managed to bring AOL and Time Warner together with AOL stockholders getting the majority stakes. The merger included more than $164 billion. The merger, however, failed as AOL – Time Warner fell into recession, followed by accounting scandals and much more. In January 2003, Steve resigned as the CEO of the company but still remained in the Board of Directors. “It took me 10 years to finally realize that the company was a success,” said Steve in an interview when asked about his time in AOL. In 2005, he resigned from AOL’s Board of Directors. AOL, in May 2015 was brought by Verizon in a deal valued at $4.4 billion.

Steve is a die-hard entrepreneur, and even after his stepping down as the CEO, he still continues to invest in upcoming entrepreneurs. He went on and became the founding chair of Startup America Partnership, which was launched by the White House to accelerate high-growth entrepreneurship through the nation. Alongside that, he was a member of President Obama’s Council on Jobs and Competitiveness. In 2014, he was named Presidential Ambassador for Global Entrepreneurship. Since then, he has been a leading voice in shaping government policies, like the passing of the JOBS (Jumpstart Our Business Startups). He is also the Chairman of Case Foundation, that has invested in more than a hundred organizations, initiatives and partnerships. Steve has pledged to donate his major wealth for the philanthropic causes.

Steve Case, who has the spirit of true entrepreneurship, gives us the clear message that passion is what drives a person to his ultimate goals. Steve is a living inspiration and is someone to learn from if you are looking to start up your own business.

Red Hat : The Biggest Linux Distributor & First $1B Open-source Software Company

Founding Red Hat at the time when the market was changing rapidly, was quite a big step, as the co-founders of Red Hat, Marc Ewing and Bob Young followed their gut feeling and kept their ears opened to every good advice from the experts. While building a business model, obviously one should focus on the product that he/she will be building under the name of their business, but at the same time for long term sustainability, one has to be future ready and take the steps carefully.

Founders

Marc Ewing was born on 9 May 1969 and completed his graduate degree from Carnegie Mellon University, in 1992. Ewing was a bright student and was also involved in the 86open project in the mid-1990s in college. His grandfather had gifted him a red colour hat that he used to wear during his college days, and this way, he had become popular as the ‘red hat guy’ in the college.

bob young marc ewing
Image Source: irishtimes.com

The co-founder of Red Hat, Bob Young, was a native of Hamilton, Ontario, Canada. He completed his high school from Trinity College School in Port Hope and graduated as Bachelor of Arts from Victoria College at the University of Toronto.

Young, after completing his education, started a computer rental and leasing business and founded Vernon Computer Rentals, in 1984. But in 1990, he sold the company to Greyvest Capital and the money that came from the deal, made him an overnight millionaire. But the good time was not permanent, and he lost his millionaire status just in a few months as a result of some bad business moves from Greyvest Capital.

Young, still, was with Greyvest and to enhance his business he started attending the meetings, where programmers talked about the latest trends in the software program UNIX, running on the servers. He was an outsider but knew that those meetings were the key to his biggest business idea.

At the time Young was attending those meetings, he started a newsletter named New York Unix that had all information about the next meetings. In 1993, after losing his job at Greyvest, he incorporated the newsletter as his another business and founded ACC Corp Inc., which at the beginning was earning from the advertisements. At the same time, Linux was becoming a hot topic as it was free software and many of the companies were choosing Linux over Unix. Eventually, Young started selling Linux software, books and accessories.

Founding Red Hat

At the same time, Young was getting requests from the groups that were subscribed to his newsletter to write more about open source software and Linux. Young, too, was interested in writing about the same but had no idea about what an open-source software was.

He was struggling through the financial crisis, but the Linux based products that he was selling was the main source of his income. So he became more curious about finding more resellers for the Linux products. This led him to reach Marc Ewing, who had set up a little Linux shop in Durham, North Carolina, named as Red Hat.

The company, unmistakably, got its name from the same red hat that he used to wear in college. Marc was working on a Unix project and accidentally, built the first software under Red Hat, in 1994. The project he was working on was to run on a Unix system, but since it was too expensive, he developed the software for Linux.

The evolution of Linux also made Marc interested in the same, and as Linux was an open source software, he started working on fixing Linux.

Finally, on 29 July 1994, he released his first Linux distribution software that was easier to use version over the GPL version. The software became a hit overnight.

Young started officially distributing Red Hat’s software, and after discussing with many Linux experts, Young joined his hands with Ewing to incorporate Acc with Red Hat, and the two turned the co-founders of Red Hat Inc. with a partnership of fifty-fifty.

The two was working passionately for the company, without knowing the real worth of it. In 1999, the company went public, and for their surprise, the company achieved the eighth-biggest first-day gain in the history of Wall Street.

In the same year, Red Hat acquired Cygnus Solutions, followed by the acquisition of the other companies including WireSpeed, C2Net and Hell’s Kitchen Systems, Planning Technologies, Inc., in the later years. In the year 2000, the company won the “Operating System Product of the Year” award for Red Hat Linux 6.1. In 2002, Red Hat introduced Red Hat Linux Advanced Server.

In 2005, Red Hat stock became part of the NASDAQ-100 and, in 2006, Red Hat stock moved from to trading on the New York Stock Exchange (RHT).

In 2012, Red Hat became the first open source software company that entered into the one-billion-dollar group, and in 2015, it surpassed the two-billion-dollar milestone. Just in another three years, in 2018, the company recorded the annual revenue of three-billion-dollar.

On 28 October 2018, IBM announced that it is planning to acquire Red Hat for US$34 billion.

The company headquarter was moved to Raleigh, North Carolina, U.S. from Durham in 2002. As per the 2018 records, the company has raised to 12,600 employees.

Bob Young served as Red Hat’s CEO until 1999, and left the company in 2002, to found his print-on-demand, self-publishing company, Lulu.com. Red Hat is one of the fastest growing companies and one of the pioneers in the open-source software industry.