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Instagram Goes Down Again; Facebook, Whatsapp and Twitter Also Faces the Outage

Reportedly, the major social media apps, including Facebook, Instagram, Whatsapp, and Twitter, went down for over an hour on Wednesday at 8:45 a.m. ET. The users of these apps around the world reported issues while downloading and sending images, audios, and videos for some time.

It has become quite common for Instagram to go down, in the past few months. But this time, the other three prime apps, FB, Twitter, and Whatsapp, were also facing the same issues at the same time.

Instagram down
Image Source: telegraph.co

Every time the users were trying to see an Instagram post, it was showing the error, “Couldn’t refresh feed” or “Couldn’t load the image. Tap to retry”. Though, the app was able to load the caption under it. Same issues went with Whatsapp multimedia sending and downloading, whereas Facebook was unable to publish the posts.

Twitter users, on the other hand, were unable to direct message. It was showing notification of unread messages, even after the users read the message.

Facebook, while facing these issues, said on the behalf of all its apps in a report, “During one of our routine maintenance operations, we triggered an issue that is making it difficult for some people to upload or send photos and videos. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”

Where Facebook gave a proper explanation for its app going down, Twitter did not say anything on what caused the issue. But after resolving the issue, Twitter took it to its support handle and wrote, “almost at 100% resolved. There may be some residual effects for a small group of people, but overall your DMs should be working properly now. We appreciate your patience!”

Around 8 p.m. ET, Facebook also said, “The issue has since been resolved and we should be back at 100% for everyone.”

Instagram has been facing such troubles quite often. Last time, it was three weeks ago when the platform faced the interruptions, that too for two hours. Before the four apps went down yesterday, apps like OKCupid, Peloton, Feedly, Discord and DownDetector have also gone down the day before yesterday, after an outage at Cloudflare.

Instagram is Killing its Standalone Messaging App ‘Direct’ Only After Two years of its Inception

instagram direct app
Image Source: marketingland.com

Facebook is going forward on the way to integrating most of its apps, and after its announcement of bringing chat back to the Facebook app, the company is now planning to kill the Instagram’s standalone Direct app.

Instagram revealed that by the next month, it will pull off the support for its direct messaging app. But the Instagrammers doesn’t have to worry about their messages, as the platform will migrate all the messages from the Direct app to the Instagram app DMs.

With the launch of Direct app in 2017, Facebook and Instagram both were up to adding new features and making it a standalone messaging app to stand against rivals like Snapchat. Similar to the Snapchat app, the Direct app opens with a camera. In fact, after logging in to the Direct app, the DM feature also disappears from the Instagram app.

But as a step of Facebook in the way of consolidating all its major apps, now Direct will have to face a young death. Instead, all the features it possesses will be merged into the DM feature of Instagram.

The company has already stopped providing updates to both the versions of the app. The latest update that the Android app had received was in April, whereas the iOS app had received the latest update in December last year.

The users have been receiving messages from the company about the closure of the app, upon which, a Direct user Matt Navarra, posted a tweet in a thread, saying, “Confirmed: Instagram is killing its standalone Direct Messaging app.” Upon which Instagram also posted a tweet, “Your conversations will automatically move over to Instagram, so you don’t need to do anything.”

Shutting down the Direct app might not be a big deal for either company as the app has failed in gaining as many users as Instagram has. In fact, the Instagram app’s DM feature has been a source of business promotion for many, and it is way more popular than Direct app despite having lesser features than the Direct app.

UK Govt is Preparing New Guidelines for Social Media Platforms to Protect Children

According to the recent reports, Facebook, Instagram as well as Snapchat will have to remove the like button and in the case of Snapchat, the streaks for the users under 18. The ICO (Information Commissioner’s Office) has said that it is going to impose 16 new rules for various social media platforms in order to make those platforms safer for young kids.

social media platforms
Image Source: wsj.com

One of those rules is indicating towards removing the like button from the different social media platforms including Facebook, Twitter and Instagram, as according, to ICO the like button nudges the kids to stay online on those platform for a longer time.

“We’ve launched the draft of our Age Appropriate Design code, which sets the standards for those designing, developing and providing online services to children.” a tweet from the official account of ICO stated.

ICO is also working on the other rules to stop the social media companies from nudging the users younger than 18 years old, to reduce the screen time for them and to control their privacy. According to the new rules the social media platforms will have to keep the user information private by default, and until necessary, the kids should not be asked to share their private information.

The new guidelines will also prevent the companies to ask the kids under 18 to share their geolocations in any circumstances, as the geolocations map the accurate location of the phone.

The initiative of crafting new rules, for keeping the kids under 18 safe, has been taken by the government of UK, after the MPs and other public figures criticised those social media platforms for bad effects on the children. In fact, the Duke of Sussex has called those platforms more addictive than drugs and alcohol.

Though it is a great initiative, for now, it has been only taken in the UK. In fact, in the UK too, the rules will be imposed only in 2020, after the consultation will be over in May 2019, for the other rules. The ICO will start working on making the guidelines starting from Monday, and will consult and take opinions from the public as well as experts. After the guidelines come into effect, the companies would need to pay fine in millions and billions, if it failed to follow.

Instagram is Trialing a Shopping Checkout Feature to be Available for its US Users

Instagram on Tuesday, announced that it is testing a new checkout feature for its US users and will be rolling out the same in the next couple of weeks. According to a statement from Instagram, its US-based users will be able to shop items with tags for sale, directly from Instagram.

instagram-shopping
Image Source: esquire.com

Currently, Instagram is one of the most engaging platforms operated by Facebook Inc., and many retailers are using the same to selling their products online. But the News Feed of this platform is not enough to engage people for a longer time. Also, shopping through the app is not convenient as there is no payment feature embedded to the app and people are forced to contact the retailers even to know the price of the goods. This is one of the steps that Facebook has taken to monetise its one of the most popular platforms, in order to enter into the eCommerce business.

The users now will be able to see and order products directly through the app. For the payment, the users will be offered with options like Visa, Mastercard, American Express, Discover, PayPal, etc.

Though the feature will only be available for the US users, and for now, only a few famous brands including Adidas, H&M, Kylie Cosmetics and Michael Kors will be able to use it to sell their goods on Instagram. Noticeably, the company has already partnered with twenty different brands.

Though the company has not commented on the worth of the partnership with different brands, it has confirmed that it will be charging a fixed fee from the various brands interested to sell on Instagram. The fee will also be covering the purchase protection policy for those brands, and it will be Instagram which would pay for any damage to the items or lost items.

According to an Instagram spokesperson, the users will only be able to buy one thing at a time, and the feature is only available for the mobile app users. However, the company is still working on improving the shopping experience for its users.

While it is a piece of exciting news for the Instagram users, and also, this step will help many brands with their business, many people are also worried about the Facebook’s track record on privacy, which may also affect the launch of this new in-app purchase feature of Instagram.

Instagram is Testing its DM Feature for Web

instagram-DM
Image Source: systweak.com

Last week, Facebook was talking about unifying its all messaging apps into one, such that the businesses can easily access the Instagram direct messages. And now, reportedly, Instagram is testing its direct message feature for the web version of the app.

First spotted by the reverse engineering expert Jane Manchun Wong, she twitted a screenshot of the feature on her official Twitter account.

Currently, only the Instagram mobile app is supporting the DM (Direct Message) feature. The desktop version of the website is a minimal, pared-down version of the same, which only shows the feed and a few other basic features in it. Instagram on desktop only offers its users to scroll down the feed, search for other Instagrammers and follow them and still needs a feature to upload pictures and stories. After all the app is a photograph based social media platform. Noticeably, even the Browser Notification support was added to the web version of the app last September.

There may be a few reasons behind, why Instagram has suddenly started the testing for the DM features for the web.

One being that Instagram started the testing for its standalone messaging app, i.e. DM, in 2017 and after the launch of the DM app, Instagram may have recorded an increase in the messaging app users. So, it may have encouraged Instagram to provide its users with the facility to use the Instagram DM easily, independent of the devices they are using.

Also, Instagram does not have an app for the iPad, and the iPad users have to rely on using the browser to use Instagram. So having the DM feature for the web will also enable the iPad users to access their DMs on the iPad.

But, as Instagram started the testing of the DM feature for the desktop only after Facebook made an announcement about unifying all three messaging apps, i.e. Facebook Messenger, What’s App and Instagram, this can be the prime reason behind the same.

Kevin Systrom: The man behind $1 billion idea

Social media has expanded its domain at a very rapid pace in last 5 years. The craze of social networking sites and apps for instant messaging, photos and videos sharing has brought about a revolution in the social life of people. In the list of all such sites and apps, the inception of Instagram has set a milestone. Instagram has made a record breaking impression in the lives of millions of users in a very short span. Its unique features like filters, adding special effects before uploads and hashtags have made it one of the most popular apps on net.

Talking about the success of this app, the heavy toil and dedication of the person behind bringing out such a great idea cannot be overlooked. The journey of Kevin Systrom in building up this app worth $1 billion had been short but endowed with several twists and turns. The interest for computer programming in Systrom had developed right from the days when he attended Middlesex School in Concord and it intensified as he grew up. He graduated from Stanford University in 2006 acquiring a bachelor’s degree in management science and engineering, after which he joined Google as an associate product marketing manager. Dedicating his service to Google for two years, Systrom turned to join a travel recommendation startup named Nextstop.

Kevin Systrom
Image Source: Wikipedia

Dedication to learn
Kevin Systrom was not completely satisfied with his job at Nextstop, as he had a bigger plan in his mind. But he knew it was difficult to proceed further without a training and in-depth knowledge of computer science, thus he gave up his comfort to learn coding. He accomplished the assigned tasks of Nextstop in the office hours while learned to code at nights and on weekends. Indeed it was not easy to manage it altogether yet his inexorable efforts showed ardent result and he came out with an HTML5 prototype which he named as Burbn. The app dealt with the on-going trend of photo sharing and checking-in. Now the only thing dwelling in his mind was to take his idea further and it didn’t take much time as well. It was in March 2010 when Systrom met Baseline Ventures and Andreesen Horowitz at a party and approached them with his prototype. The party came out to be a remarkable event in his life as the two venture capitalists liked his idea and agreed to invest in it. He then quit his job to dedicate all his time and skills to Burbn and within just two weeks he raised $500,000 as seed funding from the two venture capital firms.

Steps towards success with Mike Krieger
The reassessing of Burbn began after Mike Krieger, an acquaintance from Stanford University joined in with Systrom. Now it was the time to give the app, a unique feature so as to make the experience of users different from the other popular apps. The main focus of Systrom right from the beginning was on mobile photos. The duo wanted to make the app very handy, free from the complications of too many features at a time and therefore they took few steps back and stuck to photo sharing. And then they decided to rename the app from Burbn to Instagram. Their incessant efforts and hard work were all directed to make it better by improving the photo-sharing experience of users, fixing the bugs and by passing it through several other tests.

And finally the big day came, eight weeks later Instagram was launched on 6th October, 2010. No wonder, the minds of two gems made this app with such intent care that there were hardly any complaints or issues after the launch. And by the end of the first week it had been downloaded over 100,000 times and reached to one million users by the mid of December.

Acquisition by Facebook
In not more than 4 months after its launch, Instagram with its remarkable features began attracting investors and as a result of which the company value reached around $25 million in February 2011. Seeing its increasing popularity, Jack Dorsey the executive chairman of Twitter approached Kevin Systrom offering an amount of $500 million to acquire the company. But till then Systrom had no intention of giving his dream in other hands and thus he declined the offer.

Insagram made constant progress adding up more polished features and in April 2012 it was released with a new version compatible to the android phones. With this step the app established new records as it was downloaded by more than a million of android users in less than 24 hours. Acknowledging the company’s progress even Mark Zuckerberg, Facebook founder could not resist himself and showed his desire to purchase Instagram. He was aware that Systrom would never agree to leave his hands completely off from the app so, he offered a tempting amount of $1 billion in cash and stock emphasizing on the provision that the company would be free to be independently managed and to this Systrom could not deny.

Hit by criticism
No successful story could be completed without the involvement of scandals and criticism. In December 2012, there were some changes made in its terms and services policy which included the clause of owner’s rights to sell users’ photos to third party without any notification and compensation. As a result of this Instagram was hard hit by criticism and there was a notable drop recorded in the number of users. But the mistake was soon rectified with an apology by Kevin Systrom himself.