Help me write

This year’s Google I/O had a strong artificial intelligence theme, and prompt-based text generation—especially in Google’s Office suite—was a major component of that theme. Many new features were added to some of our top Google apps, like Help Me Write, at the most recent Google I/O event.

Google said on Wednesday at its Google I/O event that Gmail will soon have a tool that will use artificial intelligence to compose complete emails for users.

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The “help me write” function is essentially an extension of the auto-replies and generative text Google already employs in Gmail. Sundar Pichai, CEO of Google, cited the example of requesting a flight refund when introducing the feature.

A whole message requesting the refund is created by the AI feature using data from earlier communications with the airline. The message can then be edited as desired and sent.

After the text has been created, users can edit it to make it more effective for their purposes. The I’m Feeling Lucky option is available, as well as options to formalize, elaborate, and shorten. Since March, this function has been accessible to a small group of trusted testers, and Google says a wider audience will have access to it later in the year.

Help Me Write users will be able to offer suggestions a thumbs up or down, which should help the technology become more accurate and timely over time.

This is just one illustration of how Google is enhancing Google Workspaces with Generative artificial intelligence (AI) features to provide its users with more accessibility. Help Me Write can be used to overcome writer’s block and facilitate communication between people in both professional and everyday settings.

With the new Help Me Write feature coming to Gmail and Google Docs, users will be able to construct emails and writing sections based on fewer inputs. It is essentially an enormous enlargement of the Smart Prompts technology, which currently exists and can autocomplete sentences depending on what a user typically writes.

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Email fundamentally changed how we communicate in the five decades since its creation, but it has also grown tedious. An email has become a chore for many of our routine tasks, such as scheduling a pet sitter, asking a doctor for medical information, or requesting refunds from merchants.

Help Me Write is poised to have a significant impact on how the world communicates via email given that Gmail has 1.8 billion active users.