global outage

The number of reported cases by Indian users on Downdetector, a website that monitors real-time problems and outages, has dropped to less than 3,000. According to user reports, WhatsApp has been experiencing issues since 3:17 AM Eastern time i.e. 12:47 pm.

After being unavailable for a few hours around the world, WhatsApp has now resumed normal operations. WABetaInfo said in a tweet that the service should have been restored completely. WhatsApp Business API is also back up and running, and keep in mind that some users may still encounter a few minor issues in the coming minutes.

The number of reported cases for Indian users on Downdetector, a website that monitors real-time problems and outages, has dropped to less than 3,000.

The popular instant messaging platform WhatsApp, which is owned by Meta, was reported to be down in many parts of the world, including India. Several users have reported being unable to send, receive, or even log in to their WhatsApp accounts.

“We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible,” a Meta spokesperson said.

Source: cnbc.com

According to Downdetector, user reports indicate that WhatsApp has been experiencing issues since 3:17 AM Eastern time. Based on the report, around 28,413 users in India reported the problem on their website around 12:30 p.m. 69% of those who reported the problem said it was a problem sending messages, 7% said it was a problem with the app, and 24% said it was a problem with the server connection.

As per Reuters, WhatsApp users in Asia, the United Kingdom, South Africa, and Europe reported problems sending and receiving texts and videos.

At about 0750 GMT, the outage investigating site Downdetector reported that over 68,000 users in the United Kingdom had reported problems with the app. 19,000 people in Singapore and about 15,000 in South Africa reported issues.

WhatsApp features affected by the outage

WABetaInfo, a portal that tracks WhatsApp news and updates, reports that the following features have been impacted.

Messages could no longer be sent to a group or one-on-one chats because they were no longer transmitted to the server. It was also impossible to send a new status update to contacts, and sending a message to a broadcast list was unsuccessful.

It was not possible to change the privacy settings for last seen, about, profile photos, who can be added to groups, and read receipts.

There was no way to create a new WhatsApp account, nor could an existing account be used to log in.

Users could not change their information, including their profile photo and about section. Changing phone numbers were no longer possible during the outage.

Users’ chat history may not have been backed up on Google Drive or iCloud.

“We know people had trouble sending messages on WhatsApp today. We’ve fixed the issue and apologise for any inconvenience,” a Meta spokesperson told CNBC.

Source: cnbc.com