DocuSign – An US-based Software Company Famous For Its e-Signature Service.
DocuSign is a famous American company that is based in San Francisco, California. The company provides DocuSign Agreement Cloud that allows various organizations to manage electronic agreements. And, as a part of its cloud service, DocuSign also offers e-Signature so that the users can sign electronically on different devices. The company was founded in 2003 by three founders, Court Lorenzini, Tom Gonser, and Eric Ranft.
About DocuSign
DocuSign provides worldwide services and its products are used in more than 180 countries by 1 million customers approximately. US ESIGN Act and the European Union’s eIDAS regulation both approves the digital signature produced by DocuSign. The CEO of the company is Daniel Springer. DocuSign became a public traded company in 2018 when it filed its first IPO. Former CEO Keith Krach was the largest individual shareholder of the company at the time of IPO. Other major shareholders are Sigma Partners, Ignition Partners, and Frazier Technology Ventures.
Founding Story
In 2003, Tom Gonser came up with the idea of DocuSign when he was working for NetUpdate. Tom founded NetUpdate in 1998 and he served as the CEO of the company back then. Throughout the journey of NetUpdate, the company has acquired several companies and among these companies, DocuTouch was a start-up. This company was a Seattle-based start-up that provided e-Signature services.
DocuTouch received $4 million in funds from Timberline Venture Partners, Bill Kallman, and Jeff Tung. When NetUpdate acquired DocuTouch, Timberline invested another $1 million in the company. The company also held various patents for web-based digital signatures and collaboration. Tom Gonser wanted to establish the e-Signature start-up as a different company and hence with the support of Court Lorenzini, they purchased the assets of DocuTouch from NetUpdate and started DocuSign. After establishing the company, Gonser left NetUpdate to focus full-time on his new start-up.
History of Company
After buying out DocuSign from NetUpdate, the company began its sale in 2005. zipLogix was one of the first customers of the company as it integrated the DocuSign e-Signature to its real estate virtual forms. The e-Signature of DocuSign became a very convenient service especially for court-based events like mock trials and encrypted audit logs. When the company was founded, Court Lorenzini became the CEO of the company but he stepped down in 2007 both as CEO and Chairman of the Board. He took his role as Executive Vice President of Business Development.
Matthew Schiltz replaced Lorenzini in early 2007 and he served as the CEO of the company until 2010. Till this time, the headquarters of the company was based in Seattle but when Steven King became the new CEO of the company it was shifted to San Francisco. In June 2010, DocuSign expanded its services to phone-based authentication including for both iPhone and iPad. It named the e-Signature service as e-Signature Transaction Management. The growth of the company truly escalated during this period as DocuSign alone was responsible for 73 percent of the total SaaS-based e-Signature market.
Recent Years
The massive growth of the company attracted many new investors including Scale Venture Partners that led a funding round and raised $27 million. In 2011, the company opened a new office in San Francisco that today has become the headquarters of the company. It also opened a new office in London in the same year. In 2012, DocuSign signed a deal with PayPal to carry out transactions with DocuSign Payment. After this joint partnership with PayPal, the company also entered into joint ventures with Google Drive and Salesforce.com.
In mid-2012, a report in Business Insider showed that the majority of the Fortune 500 companies have signed up for using DocuSign. In the last couple of years, DocuSign has acquired two companies, Spring CM and Seal Software. In 2016, the company ranked 3 on the Forbes Cloud 100 list. The company hired a new CEO in 2017, Daniel Springer.
Daniel Springer – CEO of DocuSign
Daniel Springer has 30 years of experience in leadership and innovation across the SaaS industry. Before joining DocuSign, Daniel served as the Chairman and CEO of Responsys and prior to that, he worked at several other companies including Modem Media, Telleo, NextCard, and McKinsey & Company.
Annasha Dey is an NIT student, who apart from studying engineering is also a content writer. She has a great interest in photography, writing, reading novels, and travelling as well. She is a foodie who loves socializing and hanging out with her friends. She is also a trained Kathak dancer and a big fashion enthusiast. Dey also loves watching TV series, which includes F.R.I.E.N.D.S. and Big Bang Theory. To be a better writer she prefers to read more