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Amdocs

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Digital solutions of Amdocs is making communication smarter and faster

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Amdocs is a famous multinational software company providing the digital solution in the sector of communication, media, finance, and many giant digital enterprises. The history of the company dates back to 1982 when this Israeli business was founded by Morris Kahn and Boaz Dotan. Boaz became the first CEO and President of the company. Today, the company is based in Missouri, United States. It has more than 25,000 employees and last year its annual revenue summed up to $4.1 billion.

Let’s delve deeper into the history of Amdocs and have a look at why it is better than other software companies.

About Morris Kahn and Boaz Dotan – Amdocs Founders

Morris Kahn is one of the most famous Israeli entrepreneurs who is also a billionaire. Kahn stepped into the business world and explored different niches of business for a long time. When he was young he established a bicycle company followed by a cattle company. He is also a famous philanthropist who received Bonei Zion Prize Lifetime Achievement Award in 2018.

Boaz Dotan received his bachelor’s degree from Tel-Aviv University. Apart from founding the company, Boaz is currently a partner at AfterDox and a board member of Retalix Ltd.

Founding history of Amdocs

The foundation of the company took place as a part of Golden Pages which is the Israeli phone directory company. Morris Khan acquired Golden Pages hence the company which then came under the Aurec Group, a telecom company established by Morris in 1968. Boaz Dotan was the first president of Amdocs who along with Morris developed software for phone directory companies. This led both of them to open a new company, Aurec Information & Directory Systems.

In 1985, a 50% share of this new company was acquired by Southwestern Bell Corporation and the company was renamed as Amdocs. Within the next couple of years, the other assets of Aurec Group were sold to Amdocs as well for $1 billion. The company started gradually expanded to the area of the telecom sector followed by mobile communication. In 1998, the company went public and next year it acquired ITDS thus entering into the reign of management services.

2000-present

Stepping into a new century, the new acquisitions by Amdocs flooded the news headlines. In 2001, the company acquired a software firm, Clarify for $200 million. Amdocs acquired DST Innovis and Cramer Systems in two consecutive years and an Israeli start-up called SigValue in 2007. This was just the beginning and the following years witnessed the acquisition of many more communication and software companies from around the world. Last month, Amdocs acquired Openet Telecom Inc, a world-renowned 5G connection provider.

Why choose Amdocs?

The demand for every business is different depending on the sector of business and type of clients. Amdocs has connectivity solutions for any business and helps gain a faster pace to grow one’s business. Last year, Gartner named Amdocs as a leader for both IRCM and OSS and IT Services Magic Quadrants. Till now, the company has worked with more than 350 service providers in 80 countries. Amdocs also helps in accelerating the network and cutting cost at the same time. And, the most important and valuable service for a client is to received quality solutions cost-effectively. Amdocs is also excelling at providing fraud-management services based on ML and AI. A few months ago Amdocs launched Home Operating System powered by AI and Cloud-Native.

Amdocs’ AI-powered Home Operating System

This year, Amdocs’ revolutionizing home broadband has become a big hit in the market. The name of the product is Amdocs doxiO HomeOS providing better suggestions based on AI, enhanced cybersecurity, working more on basic commands thus adapting the “touch-free” notion and making it easier for everyone in the home to control and use the connected devices.

The consumers can change manually the Wi-Fi settings that getting an insight into how many devices are connected. This is specially designed for the benefit of parents as one receives notifications regarding the usage patterns, media, and gaming consumption. And, alerts and notifications are also sent to the users if anticipated a security breach.

Effect of COVID-19 on Amdocs

Putting forward the safety of employees and partners, Amdocs didn’t attend the MWC Barcelona 2020. The CEO of the company said they appreciate the preventive measures taken up by GSMA, but the health concern of Amdocs’ employees is the first priority for the company. This statement was given by Shuky Sheffer, current president and CEO of the company on 19th February 2020.

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Amdocs: Started As A Phone Directory Company Which Is Providing Multiple Miscellaneous Services

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There are many companies that deliver more than one service. Perhaps, only a few of them meet customer satisfaction as well as provides miscellaneous services. In such a case, one of the names come into mind is Amdocs. A company providing multiple ranges of services since 1982. Amdocs represents a great example that small ideas with great potential tend to grow into something bigger. Also, the company showed that with great execution everything is possible to stand out in the corporate world.

About Amdocs

A company that was originally set up in Israel and thereafter shifted its headquarter in Missouri. Also, its development centres are in all corners of the earth. Includes, Israel, India, Ireland, Austria, Brazil, and Canada. Morris Kahn an Israeli businessman set up the company in 1982.

Amdocs is expertise in providing software solutions and services. Like media, communications as well as financial services. Additionally, it offers mobile financial services, big data analytics solutions, media products and many more. However, the organisation doing its business in more than 90 countries. In fact, 250+ companies all over the world are satisfied and regular customers of Amdocs.

The Backstory- How Amdocs Founded?

It will be interesting to know that Amdocs start the journey as a phone directory company as a Golden Pages offshoot. It is founded in 1982 by Morris Kahn. After that, the company developed a billing software program so that they can fulfill the demand of phone directory companies. Previously, the company called Aurec information.

However, after southwestern Bell corp. acquired a 50 percent stake of the company, it renamed Amdocs in 1985. The period between 1990-1995 was the golden time for the company. Amdocs started diversification and expand the service into communications. Initially, it started wireline telephone service and then step up into mobile phones. Since then Amdocs is providing new services and products as per the changing technology.

Over the period, it acquired many other firms like Cramer, Clarify, Celcite, Comverse BSS assets and many more. In 1998, Amdocs made it public as well as in 2014 it entered NASDAQ.

What makes Amdocs Unique?

As said earlier, many firms offer multiple services as this company offers. But Amdocs stand unique in between all of them due to its unique features. First of all, Amdocs is providing superior execution since its foundation. Later, Amdocs’ consistent delivery, software, other implementation services are world-class. And most importantly, the business model of the company is unique. Also, customer satisfaction must be considered. However, it will be an injustice to the company if its superior customer experience is neglected.

Other Special Features of the Company

Amdocs is well-known for its superior customer experience. Also, the smart operations at the company successfully speed-up the procedures and time to revenue. Additionally, it offers services and software solutions that are adaptable to new technology. Thus, ensures the client’s business growth. These are some special services clients can experience with Amdocs however the company does more than this.

Amdocs knows Corporate Social Responsibility (CSR)

The firm has taken a proactive approach to CSR with several materiality assessments’ conduction. With these assessments, the company identifies the Corporate social responsibility issues which are matters to the company and its collaborations. Also, it considers customers and shareholders. For this purpose, four core CSR heads are established. As well, high-level goals formulated within each of them.

Glimpse to Founder’s Life- Morris Kahn

He was born in 1930 in South Africa to a Jewish family. Today, he is known as a billionaire entrepreneur of Israel. Apart from Amdocs, he founded Golden Pages, Coral world, and several other companies. In fact, he did a great contribution to the foundation of various marine parks across the continents. Apparently, being a diver inspire him to do so. Furthermore, he also founded Coral World International in Eliet. Also, Kahn is a principal investor in Aurum ventures as well as in Atlantium.

Bottom Line

Since the foundation, Amdocs delivering miscellaneous services across the world. The company set an example of how to satisfy the customers with superior service. Also, it showed the world that no matter how small the idea, with great execution everything is possible!