Your Tech Story

Amazon

Got Your Amazon Account Suspended? Here Are Some Tips to Recover Your Account Back

Got Your Amazon Account Suspended? Here Are Some Tips to Recover Your Account Back

With more than 300 million active users worldwide, Amazon is the biggest online retailer in the world. Because of its vast user base, Amazon blocks questionable users to avoid misuse of its customer-friendly rules. On the other hand, these regulations may occasionally cause innocent consumers to have their Amazon accounts frozen. 

In certain situations, you may be able to get your Amazon account restricted, banned, or blacklisted. you can undo that by filing an appeal.

Reasons for Blocking Accounts on Amazon?

Users of Amazon have reported that inadequate personal information, faulty payment methods, frequent returns, and suspicions of reselling products are the main causes of account suspensions.

Amazon, however, can give several additional explanations for terminating your account. An unexpected login from a remote IP address is occasionally viewed as suspicious as well, and it may result in the suspension of your account. The following are various ways to get in touch with Amazon to get your banned account unblocked.

Speak with Amazon Support Using An App or Website

A soft ban is a situation in which Amazon suspends your account temporarily, allowing you to log in but preventing you from placing new orders. To swiftly reinstate your account in such circumstances, you may get in touch with Amazon Support directly via the website or app.

Got Your Amazon Account Suspended? Here Are Some Tips to Recover Your Account Back

Image Source: blog.trackerbot.me

It’s simpler for Amazon to validate your credentials because you’re contacting them while still signed into your account. There are two methods to get in touch with Amazon customer service: either the Amazon app or the Amazon website.

Send an Email to Amazon

Emailing Amazon is the best course of action if you are utterly shut out of your account and are not able to log in. But, it might take Amazon one to two business days to reply to your email.

You can send an email outlining your issue to Amazon at cs-reply@amazon.com. Remember to replace the .com domain with your regional Amazon address. For India, for instance, use cs-reply@amazon.in.

Connect with Amazon Using Tweet

Twitter—or X, is more than simply a website. Nearly all companies utilise Twitter to interact with their clientele and get feedback and assistance. The user and the business benefit from this. The company gains a platform to not only assist consumers but also to publicise solutions to frequent issues, and the user has the option to make their concerns public.

Keep in mind to be kind and provide the employee with a thorough explanation of your issue. You will often be prompted for information on your most recent order or any open support requests you may have with Amazon. When asked, provide the representative with as much information as you can, including any documents or account verification data.

Microsoft’s Cloud Recovery Is Outshining Rivals Amazon, Google

Microsoft Overtakes Amazon and Google in the Cloud Computing Race

In the competition to recover from a two-year slump in cloud computing expenditure, Microsoft Corp. is outpacing its main competitors, Google and Amazon.com Inc.

Microsoft’s Cloud Recovery Is Outshining Rivals Amazon, Google
Image Source: bqprime.com

The September quarter revenue increase for Microsoft’s Azure cloud division was 29 percent, above experts’ projections. This rise was partly attributed to business clients’ engagement in emerging artificial intelligence technologies. Google parent Alphabet Inc. took a more measured stance in a separate report released on the same day in the previous week, stating that cloud customers are still in the process of decreasing costs. Additionally, Amazon.com Inc.’s cloud profit picture on Thursday was mixed, with operating revenues above analysts’ projections but sales were somewhat below expectations.

Following a frenzy of spending during the epidemic, firms devoted a large portion of 2022 and 2023 to what the largest software businesses metaphorically dubbed “optimization”, maximizing the usage of products they have paid for and seeking out areas where they might save costs. As a result, the largest cloud providers are searching for areas where they can cut costs as they compete for significant deals in an increasingly difficult climate. As a result, they are looking for new methods to attract companies, such as by incorporating the newest artificial intelligence (AI) solutions that guarantee increased productivity.

“The world is going to be driven by workloads accelerating into the cloud,” said Stefan Slowinski, an analyst at BNP Paribas’s Exane. “CEOs make that decision based on gut, and right now they’re still being cautious.”

bqprime.com

The latest business choices on which cloud provider to choose have most likely been affected by the growing interest in creating and deploying applications based on artificial intelligence. Microsoft provides methods for utilizing different artificial intelligence technologies and has established itself as a frontrunner in the rapidly expanding field because it collaborated with OpenAI, the company behind the well-known ChatGPT content generation tool.

Also Read: Early Black Friday Offers! Get the Apple MacBook Air 2023 for only $1,049

Microsoft stated that this partnership, which allows Microsoft’s cloud customers to utilize the startup’s technology for designing their apps through a service dubbed Azure OpenAI, has helped drive the rise of new clients. Microsoft profits from OpenAI’s growing need for processing power since it made investments of a total of thirteen billion dollars in the company and provides its cloud services.

Amazon and Microsoft Cloud Units Face UK Antitrust Investigation

Amazon and Microsoft Cloud Units Face UK Antitrust Investigation

In a significant move, Britain’s media regulator, Ofcom, has formally requested the Competition and Markets Authority (CMA) to investigate the dominant positions of U.S. tech giants Amazon and Microsoft in the UK cloud market. 

Amazon and Microsoft Cloud Units Face UK Antitrust Investigation
Image Source: indianexpress.com

The regulator expressed concerns over features that hindered UK businesses from using multiple cloud suppliers, citing a lack of flexibility and increased difficulty in switching providers. According to Ofcom, Amazon Web Services (AWS) and Microsoft jointly commanded a substantial 70-80% share of Britain’s public cloud infrastructure services market in 2022, leaving Google as their distant competitor with a mere 5-10% share. Ofcom contends that this concentration could have adverse effects on competition within the market.

“The CMA will now conduct an independent investigation to decide whether there is an adverse effect on competition, and if so, whether it should take action or recommend others to take action,” stated Ofcom.

Amazon responded with disagreement, stating that Ofcom’s findings were based on a “fundamental misconception of how the IT sector functions, and the services and discounts on offer.” The company warned that unwarranted intervention might lead to unintended harm to IT customers and competition but expressed willingness to work constructively with the CMA.

Similarly, Microsoft, holding a significant stake in the UK cloud industry, pledged its commitment to ensuring innovation and high competitiveness. A Microsoft spokesperson asserted, “We will engage constructively with the CMA.”

Ofcom’s move follows its earlier expression of concern in April, prompting speculation about a potential antitrust investigation. UK businesses, in their feedback to Ofcom, emphasized the difficulties in switching or combining cloud providers, leading to the decision to refer the matter to the CMA. Fergal Farragher, Director at Ofcom, stated, “So, we’re referring the market to the CMA for further scrutiny, to make sure business customers continue to benefit from cloud services.” The CMA welcomed the referral, acknowledging the critical role of effective competition in the £7.5 billion ($9.1 billion) cloud services market, upon which many businesses rely.

Also Read: Google’s New Virtual Assistant to Include Bard AI Tools

This move aligns with a broader global trend, as both the French antitrust authority and EU regulators have shown an increasing interest in scrutinizing practices within the cloud computing sector. Google’s Vice President, Amit Zavery, stressed the need for an open cloud market without vendor lock-in, reflecting the sentiments of UK government agencies, businesses, and consumers.

The CMA is expected to conclude its investigation by April 2025, marking a pivotal moment in shaping the landscape of the UK’s cloud services market.

Amazon to Invest as Much as $4 Billion in AI Startup Anthropic

Amazon to Invest as Much as $4 Billion in AI Startup Anthropic

Amazon has announced a significant investment of up to $4 billion in the cutting-edge artificial intelligence startup, Anthropic. 

Amazon to Invest as Much as $4 Billion in AI Startup Anthropic
Image Source: timesunion.com

This move is part of Amazon’s strategic efforts to stay competitive in the rapidly evolving field of AI and cloud computing, where it faces stiff competition from rivals like Microsoft and Google.

Under the terms of the deal, Amazon’s employees and cloud customers will gain early access to Anthropic’s advanced AI technology, enabling them to integrate it into their businesses. Anthropic, headquartered in San Francisco, has also committed to relying primarily on Amazon’s cloud services, including using Amazon’s proprietary chips for training its future AI models.

In a joint interview, the CEOs of Amazon’s cloud division and Anthropic revealed that the initial investment would amount to $1.25 billion. Additionally, both parties have the option to trigger an additional $2.75 billion in funding from Amazon at a later date. However, specific details about Amazon’s ownership stake in Anthropic and the startup’s updated valuation remain undisclosed. Amazon emphasized that it would not acquire a board seat and that its stake would constitute a minority position.

This investment marks Amazon’s most significant response to the AI advancements made by its competitors, particularly Microsoft and Alphabet’s Google. Microsoft has been investing billions in its partnership with OpenAI since 2019, providing its customers with exclusive access to OpenAI’s innovative text and image generation technology. Google, on the other hand, has been at the forefront of AI development and previously invested in Anthropic during its $450 million fundraising round in May.

The collaboration between Amazon and Anthropic is expected to drive demand for AI-related hardware, including chips essential for AI applications. Anthropic has agreed to collaborate with Amazon on developing technology for Amazon’s in-house Trainium and Inferentia chips.

This investment demonstrates the ongoing efforts of major cloud companies to establish ties with AI startups reshaping the industry landscape. These partnerships are crucial for staying ahead in the fiercely competitive AI and cloud computing market.

Also Read: Amazon Prime Video Content to Include Ads Starting Early 2024

As Amazon intensifies its focus on AI through its investment in Anthropic, the tech giant aims to enhance its position in the AI race, competing head-to-head with industry leaders such as Microsoft, Google, and others. The outcome of this strategic partnership will likely have a significant impact on the future of AI technology and its integration into Amazon’s extensive range of services.

As the tech world continues to evolve, Amazon’s investment in Anthropic showcases the company’s commitment to staying at the forefront of technological innovation and delivering cutting-edge solutions to its customers. With the potential to shape the future of AI, this partnership marks a pivotal moment in the ongoing battle for supremacy in the cloud and AI space.

Amazon, Alphabet, Microsoft, Meta Probed by Lawmakers on Use of AI ‘Ghost’ Staff

Amazon, Alphabet, Microsoft, Meta Probed by Lawmakers on Use of AI ‘Ghost’ Staff

The chief executive officers of 9 companies, which include Amazon.com Inc., Meta Platforms Inc., Alphabet Inc., Microsoft Corp., as well as International Business Machines Corp., were addressed in a letter by a team of lawmakers led by Massachusetts Senator Ed Markey with Washington Representative Pramila Jayapal on Wednesday. In spite of the fundamental importance of this work, a lot of IT employees around the world carry out these demanding duties under constant scrutiny, with inadequate compensation and no benefits, the letter sent to the chief executives stated.

Amazon, Alphabet, Microsoft, Meta Probed by Lawmakers on Use of AI ‘Ghost’ Staff
Image Source: freetimelearning.com

“Workers are expected to screen out dangerous chatbot answers, but they may have little time to assess an answer’s safety,” they added. “Data workers are often given scant training or supervision, which can result in the introduction of bias.”

news.yahoo.com

The legislators question the executives on a wide range of issues pertaining to their data employees, such as the workers’ capacity to request leave, contest suspensions, or seek out mental health services when exposed to upsetting material.

The recipients of the letter include the more recent companies focused on Artificial Intelligence such as OpenAI Inc., Scale AI, Inflection AI, Inc., and Anthropic in addition to the well-known tech giants.

US corporations depend heavily on subcontracted workers to develop artificial intelligence (AI) products, whether they are based domestically or abroad. These workers are employed through external staffing services and frequently lack the perks offered to direct employees of the company. Companies also depend on similar services for other taxing duties like product quality assurance as well as content monitoring.

When confronted with disturbing pictures, some employees describe experiencing trauma as a way to block them out. According to a January Time article, OpenAI pays Kenyan employees less than $2 per hour to prevent that kind of information from appearing on ChatGPT.

Also Read: Binance US CEO quits as embattled crypto platform slashes one-third of staff

Senators are scheduled to meet with executives from companies like Tesla Inc., Microsoft, Meta, and Alphabet at a closed-door AI summit on Wednesday afternoon organized by Senate Majority Leader Chuck Schumer, who was not one of the politicians who signed the letter.

“These tech moguls are under-paying workers, failing to provide them basic protections and benefits, and subjecting them to an extensive web of surveillance in order to prop up their business,” Markey said in an emailed statement. “When they come to the Capitol to tout their innovation and excellence, I’d like to hear them answer for these disgusting labour practices.”

news.yahoo.com
How will the European Union's Digital Services Act impact Google, Facebook, TikTok, and other major tech companies

How will the European Union’s Digital Services Act impact Google, Facebook, TikTok, and other major tech companies

According to the AP, a significant effort is being made to purge online information, which Google, TikTok, Facebook, Amazon, Instagram, Snapchat, as well as other large internet businesses that operate throughout Europe are dealing with. This Friday, August 25, marks the start of the first part of the new digital rules for the European Union, referred to as the Digital Services Act (DSA).

How will the European Union's Digital Services Act impact Google, Facebook, TikTok, and other major tech companies
Image Source: techxplore.com

By enforcing stringent standards, the DSA hopes to shield people from dangerous information and hold platforms accountable. Organisations are now expected to swiftly and impartially delete items or information that has been reported as illegal. For instance, TikTok has added a new reporting feature for users, and Amazon has established a new route for reporting things that are allegedly unlawful.

DSA forbids using advertisements to specifically target sensitive groups like kids. Snapchat announced that businesses in the European Union and the UK would no longer be allowed to access its teen-focused personalisation and optimisation tools. A firm that violates the DSA may be subject to sanctions of up to six per cent of its annual worldwide earnings and perhaps expulsion from the European Union. Platforms are obliged to examine any systemic dangers by the end of August and submit the necessary assessments, which will subsequently be externally inspected to confirm compliance.

The legislative reforms in Europe might affect the entire world. To handle problematic users and material worldwide, Wikipedia is changing its terms of service and regulations. Sally Broughton Micova, a lecturer at the University of East Anglia, asserts that it will be difficult for digital companies to restrict modifications relating to DSA.

The reason for this is the extensive worldwide reach of social media influencers as well as digital advertising networks.

Since they interact with multichannel systems that operate internationally, the new restrictions will probably have an impact. The Digital Security Act (DSA) is anticipated to have an impact on information technology firms and consumers all across the world as platforms build mitigation measures.

Also Read: Google’s eSIM transfer tool for Android smartphones revealed

Platforms have started implementing unique systems so that European users may report bad items and illegal internet material. Businesses will be required to swiftly and fairly remove reported information. The availability of reporting mechanisms for unlawful or policy-violating content is set to improve on well-known sites.

In a blog post, Meta’s President for Global Affairs, Nick Clegg, stated, “The DSA will wield a significant influence on the digital experiences of Europeans as they access their phones or engage with their laptops.”

english.newstracklive.com