Your Tech Story

start-up

voicemail

Gordon Matthews : The American Inventor Who Invented the Voicemail

Some inventions have become such an integral part of our lives that we cannot imagine our lives otherwise. One can even go to the extent and say that we have almost taken such services for granted. The biggest such example is a subtle yet impactful invention- the Voicemail. This telephone service has been a part of our life for a very long time. It is almost impossible for us to imagine our mundane lives complete without this. But the voicemail is the result of sheer hard work and novelty. Gordon Mathews, the inventor of Voicemail, teaches us some of the most important lessons of life as we unfold the story of how a normal man went on to become the visionary who changed the way people communicate.

The Beginning

Gordon completed his graduation in engineering science from the University of Tulsa in the year 1959. Soon after his graduation, Gordon joined the U.S Marine Corps, and this life decision laid the first foundation stone for Voicemail. We can all agree on the fact that there comes a day in everyone’s life when they have the make it or the break it moment. For Gordon Mathews, this time was when he witnessed the accident of his fellow pilot.

A part of him believed that he had a role to play in it. Soon after he was discharged from the U.S Marine, Gordon went on to join IBM and contributed hugely in developing voice-activated cockpit controls that would play a major role in decreasing air catastrophes such as his friend’s. The incident managed to influence and affected him in such a way that the man decided to dedicate the rest of his career trying to find a solution for such problems in transmitting information between people.

Gordon Matthews
Image Source: ithistory.org

There are a lot of stories that revolve around how Mr Mathews invented Voicemail. The most famous and widely accepted one among them is of his travel to his office in Dallas on a rainy day. On his way to the office, Gordon noticed a trash-filled with pink slips full of while-you-were-out messages and other important information. This sparked an idea in him, and later, led to the invention of the Voicemail.

Gordon once said that if he sees anything that irritates him, he tries to fix it. This was exactly what happened with Voicemail. At the time of his invention, there was already the existence of a simple home answering machine that could only store messages. It uses an ordinary typewriter to do its function. The system found by Gordon did so much more than just record and save messages, i.e., send, forward, receive, store and even erase messages.

VMX

With the rocketing success of voicemail, Gordon started his very own company called ECS Telecommunications, which later on went on to be known as VMX. Soon enough, he received a patent for his invention of Voicemail and sold his first system to 3M (Minnesota Mining and Manufacturing Company). It is believed that his wife Monica was the one to send the first commercial voice message over it.

Later on, Mr Mathews went on to sell major shares of his company to huge firms such as 3M, Intel, Hoffman La Roche and Zenith Data Systems. But later in the year 1988, VMX went into the verge of a major bankruptcy and was soon acquired by a firm named Opcom. This firm was in turn obtained by Octel communications which were then, the largest provider of voicemail services and equipment across the world.

The Legacy

The legacy that Gordon Mathews left behind is huge. He is someone who believed that he could make the world a better place and actually went on to do the same. Even though he did not have much of a success story to tell as a businessman, everyone has a lot to learn from Gordo, as an inventor. The world is always in dire need of new inventions and people like Gordon Mathews, who indeed makes a huge difference in how we perceive the world.

Instacart

Apoorva Mehta : The Founder of Instacart, the ‘Uber of Grocery’

The internet and the rise of the tech giants like Google, Microsoft and Amazon have inspired a lot of people out there to start their own innovative business. And there is much evidence that the inspiration has worked for numerous people. The Internet has helped people to get idea from their daily needs and transform it into a successfully functioning business. One such person, who was inspired by the success of the big tech companies, is Apoorva Mehta, the founder of Instacart. Mehta was awed by the fact that how the new startups were getting success overnight. And hence, after trying out over 20 business ideas, he finally started Instacart.

Early Life and Career

Mehta belongs to the Indian descent, but was born and brought up in Canada. He had always been inclined towards the internet and technology. He had also been interested in learning science and computer programming. After completing his school education, Mehta joined the University of Waterloo, to complete an electrical engineering degree.

After completing his graduation, Mehta worked for companies like Qualcomm and BlackBerry. Though he had got good jobs, he was a bit confused about what he really wanted to do. Later, in 2008, Mehta moved to Seattle, to work with Amazon. He joined Amazon as the supply chain engineer. But, here too, he could not feel the passion for work and left the company after two years, in 2010.

The Inspiration for Startup

Apoorva Mehta Instacart
Image Source: celebritynetworth.com

With the rise of the tech companies, he had already developed an interest in entrepreneurship, so Mehta started looking for ‘the’ idea, that would help him establish a successful business. It took him over two years and 20 failed startup ideas to finally reach to Instacart. Before Instacart, Mehta tried to build an ad network for the gaming com to developing a social network for lawyers. But nothing worked for him.

After brainstorming for two long years and testing out those twenty startup ideas, Apoorva Mehta stopped and analysed, what he was doing wrong. He even thought of quitting, as none of his ideas had worked out. But persistence is the key. This time, he decided to work with passion and patience. He also realized that a business is successful when it solves a problem. So, he started looking for a problem that he could solve. Ultimately, he got an idea of developing an online grocery delivery service, which came out straight from his own pain point.

While working at Amazon, Apoorva Mehta was unable to find time to go for grocery shopping. He could order anything online, but there were no grocery delivering services. He found an opportunity in the problem and started working to solve it.

Finding the Investors

Mehta developed the app for his new startup ‘Instacart’ and started looking for investors. He tried to get into the Y Combinator tech incubator 2012, but the summer intake was already closed. So he had to take the other way around. He met a few of the partners of Y Combinator to request them to provide him entry into the incubator. But no one agreed. He met the last partner, who did not reject him, but said that the startup idea was nearly impossible.

Apoorva Mehta came back empty-handed but sent a pack of beer to that last partner through his app. This act made that partner think of this idea again, and he convinced the other Y Combinator partners to open the entry for Mehta. And this way, the doors of success were also opened for Mehta and his startup. Finally, he launched the company in 2012, in San Francisco.

The Rise of Instacart

In two years from its inception, the company gained a $40 million and spread to 17 different locations within the U.S. and Canada. The company was named as the ‘Most Promising Company in America’ by Forbes in 2015, and even, valued at $2 billion just in three years.

In 2016, the company went to expand in the North Chicago Zone, and the next year, the company was serving in 1,200 cities in 25 states. By the end of the year, the company partnered with Loblaw Companies for deliveries. The company raised a total of $400 million investment and valued at $3.4 billion.

In 2018, Instacart partnered with companies like Walmart Canada, HyVee, The Fresh Market, Harps, Lunds & Byerlys. It even acquired a Canada-based grocer named Unata. After raising a $200 investment in February 2018, the company raised another $600 million funding in October the same year and valued at $7.6 billion.

Mehta’s startup idea was unique and became successful within a year of its inception. And today, it is among the unicorn companies. The reason behind the success of Instacart is that it was different from the other businesses. It won’t be wrong if we call Instacart the Uber of grocery, as there was no warehouse to store the grocery and no official vans were bought to do the deliveries. In fact, the grocery came directly from the retailers, and the company hired people with their vehicles to do the deliveries. Both Instacart and the retailer are in benefit, and there is no spending of money on the physical cost resources.

sql

The Story of two Genius Scientists Behind SQL

Donald D. Chamberlin and Raymond F. Boyce are the original developers of the SQL Server, a product for storing and managing data. Both of them started working on it in the 1970s, and the first version of the software was released in 1974. SQL (Structured Query Language) was built as a domain-specific language to be used for accessing and manipulating data, data query and much more.

Apart from SQL, Chamberlin and Boyce are well known for their contribution in XQuery and Boyce-Codd normal form respectively.

Donald D. Chamberlin

Born in 1944 in San Jose, California, Chamberlin attended Campbell High School. He pursued electrical engineering in Harvey Mud College and later, completed his master’s as well as a PhD degree from the Stanford University. While he was in his college, he managed to land an internship in IBM Research in New York, and it is the same place where he started working after his PhD.

donald d chamberlin sql
Image Source: computerhistory.org

In the 1960s, at the time Chamberlin was in college, Computers were merely reachable by commoners. In fact, at that time, Harvey Mud College also had only a single computer, an IBM 1620. Chamberlin got lucky to have access to the computer and managed to write a program for tic-tac-toe for a human player on a keyboard.

During this time, two significant figures, Charlie Bachman and Ted Codd, were making exceptional contributions to the database management system. When Chamberlin joined IBM, one of IBM’s main concerns was to launch an efficient optimizing compiler for Codd’s Relational Model of data. Chamberlin was a part of the group working for the prototype, and hence, he was sent to CA, where he met Raymond F. Boyce.

Raymond F. Boyce

Boyce was born in 1947 and grew up in New York. He graduated from Providence College in 1968 and received his PhD from Purdue University in 1972. After receiving his doctorate, he also joined IBM and worked on database projects. Shortly, he came up with Boyce-Codd normal form in collaboration with Todd and was later sent to CA to work on the optimizing compiler.

And, when he met Chamberlin in CA, both of them set their course to develop SQL.

The Idea of SEQUEL

Raymond F Boyce Sql
Image Source: alchetron.com

SEQUEL stands for Structured English Query English which is one of IBM’s original database management systems.

While they were working on Codd’s relational ideas, they found one major drawback that made this relational model look very complicated. Since Codd was a mathematician, he explained everything with reference to the Cartesian plane and used many complex mathematical symbols and relations to elaborate his models. Since they were working to improve the data management system, both Chamberlin and Boyce thought of coming up with a language that would simplify the complexity of his models because Codd’s ideas were undoubtedly too strong. So, both of them started working on writing a language and named it SEQUEL for everyone (non-mathematicians) to use it using simple terminologies.

When they came up with SEQUEL, IBM didn’t have any product plan based on this language, so the company suggested them to produce the paper at a technical conference in Ann Arbor. Boyce went to the conference and realized that the relational database system (RDBMS) is truly the future of database management in every field. Soon after Ray returned from the conference, he died of a brain aneurysm.

Success of SEQUEL

IBM lost one of its greatest computer scientists, and Chamberlin, unfortunately, lost his partner. But, this didn’t hinder the growth and exposure of SEQUEL. Once the paper was released, IBM started working on testing the usefulness of the language in the practical world. They started building prototypes of the product (system R prototypes) based on this language. A team of 12 IBM programmers was made to work on this system R.

Products like System/38, SQL/DS and DB2 were commercially available during the late 1970s and early 1980s. After SEQUEL started launching commercial products, the shorter version of the commercial name became SQL.

During the early 1980s, the prices of computers fall unexpectedly, thus, allowing every organization to shift their paper records to a computer database. This led to the growth of database management systems, having a grip on the market and opening a vast source of profit for SQL.

Oracle also started making SQL database systems for the U.S government and sold them successfully. The language becomes so easy and efficient to command that the government launched FIPS 127, a federal database system that used SQL.

By 1986, both ANSI and ISO accepted SQL as the database language, and since then, new versions of it have been popping up into our systems.

Marshall Amplification

Jim Marshall : The Guitar Amp Pioneer and the ‘Father of Loud’

From a drummer to one of the most successful entrepreneurs and the inventer of the amplification system, the life journey of Jim aka James Charles Marshall has been quite an interesting one. Jim Marshall is the founder of the famous Marshall Amplification, a company that designs and manufactures music amplifiers and the other music-related products, including speakers cabinets, headphones, and earphones, etc. The company is also known for manufacturing customised products for its customers and is one of the biggest brands in the music industry.

Early Life & Career

Jim Marshal was born in a family of musicians and boxers settled in Acton, London, United Kingdom, on 29 July 1923. Being a part of a musical family, he got naturally inclined towards music. When he was a little kid, he got diagnosed with tubercular bones. So he had to spend most of his childhood in the hospital. At the time he grew a little older, the second world war took place. He also tried his luck in the army but was rejected due to his poor health condition.

Despite missing his school education, Marshall was able to get a day-time job as an electrical engineer at a small firm. He also worked part-time in the evening as a singer as well as a drummer. As an electrical engineer, he got to gain a lot of experience and designed and built a portable amplification system that he brought to his workplace in the evening. This was the first time when he built an amplification system by himself.

Jim Marshall
Image Source: allaboutbluesmusic.com

Soon in 1942, he joined a band as the lead drummer. At the same time, he started teaching music to people. Those people include some of the famous names of the music industry, including Mitch Mitchell and Micky Waller.

Career as an Entrepreneur

Through working with the band and the music classes, he was able to save enough money to start a music store in Hanwell, west London. Initially, he sold drums in the store and soon, on the request of many guitarists, he stocked guitars and their amplification system in the store. While selling those guitars and their amps, he often got to hear that these guitars were not producing the desired sound for them, not even with the amps. The customer wanted something bigger and louder. The customers had to buy different amps for different sounds. So on the suggestion of Ken Bran, the amp repairer, Marshall thought of building a single amplification system for all.

The Turning Point

Marshall started working on a new amplification system, along with his team, that included Ken Bran and the other worker at the store, Dudley Craven. Within a total of six attempts, using a Fender Bassman, Jim Marshall developed the first prototype of the Marshall Amplification in 1962. He named the system as JTM45. JTM is the acronym for Jim and Terry Marshall (Jim’s son).

The new Marshall Amplification became an instant hit and offered people with the sound they were seeking for. Soon the sales, as well as the products in the range of amplification, increased.

One of the most significant product from Marshall Amplification is the Marshall stack. The Marshall stack was designed specifically on the request of Pete Townshend, who wanted a 100 Watt head and an 8×12 cabinet amp. But instead of an 8×12 cabinet, Jim Marshall suggested him a 4×12. But Pete directed him to build what he wanted initially. At last, he had to come back to Marshall so that he could cut the cabinet into half and make it a 4×12. And eventually, the famous 100 Watt Marshall stack was developed.

In 1981, Marshall came up with the Master Volume Marshall amps and the classic Marshall JCM800 split-channel amps. The Marshall store also started including speakers and other music equipment for sale.

The Life After Success

In 1984, Jim Marshall became the recipient of the “Queen’s Award for Export” by Queen Elizabeth II of the United Kingdom for the extraordinary achievement of the Marshall Amplification.

Upon completing the 25 years of the company in 1987, it introduced a new Silver Jubilee series of amps, that included the 2555 (100-watt head) and the 2550 (50-watt head) models. The new models rendered the “semi-split channel” design, such that the user could set two different input gain levels through the same tone stack and master volume control.

In 1985, Marshall got his hands printed to the Rock and Roll Walk of Fame. Marshall also received an OBE honour from Buckingham Palace for his “services to the music industry and charity” in 2003.

Marshal participated in many charity works. When Marshall suffered from tuberculosis as a child, he was treated at the Royal National Orthopaedic Hospital in Stanmore, London. So after earning enough money, he donated a few million dollars to the same hospital.

Marshall had become the biggest name in the field of music through his invention. Today, Marshall Amplification is the first choice of every musician. In fact, in the 60s and 70s, the big-sized Marshall stack had become a status symbol for the musicians. Marshall died at the age of 88 on 5 April 2012. Today he is remembered as one of the four forefathers of rock music equipment and is often cited as the father of Loud.

keka

Vijay Yalamanchili : The Founder of the Best Payroll and HR Software in India, ‘Keka’

We are often ambushed by many software companies in the market while searching for the best. Be it a tool for project management, your digital assistance, or an HR software, we often find ourselves in a huge dilemma. So, to reduce one of your conundrums, YourTechStory brings to you the flabbergasting story of Keka, the best HR software in India till date.

Vijay Yalamanchili, the founder of Keka, solely founded the company out of sheer disappointment and frustration from working with HR software not up to the mark. He found that the HR software available in the market have a very poor user interface, which leads to a substandard experience for both the HR and the employees. So, to contribute to the HR community of India, Yalamanchili built the software, Keka HR in 2015. Apart from HR software, Keka also has payroll software, applicant tracking software and much more.

Early Life and Career of Yalamanchili

Yalamanchili is mainly a product designer and architect by profession. He pursued his B.Tech in Electronics and Communication Engineering from JNTUH College of Engineering, followed by an MS from the University of Delaware.

Vijay Yalamanchili keka
Image Source: iamwire.com

After completing his MS, Yalamanchili started working with Microsoft in 2003 as a Software Development Engineer. He worked there only for three months.

In August 2006, he co-founded Fotolink Media, a visual image search platform used for product marketing by brands using mobile devices like mediums. It was one of the first mobile start-ups in India. He left the company after 4.5 years and founded Ramp India in 2006. The company was developed to provide solutions and build products for start-ups in India. After working in Ramp with a strong architectural team and delivering over 30+ products, Yalamanchili founded Technovert in July 2012. The zeal for excelling in the world of technology made Yalamanchili establish software solution companies one after the other. He co-founded Technovert with Sashi Pagadala. The company provides services in India, USA and Dallas.

By this time, Yalamanchili suffered enough with the HR software and founded Keka HR in 2015. It’s a Hyderabad based start-up which put a significant impact on the market when it got released, as it provided a better user experience to people.

Strategies to Outdo the Competitors

By the time Yalamanchili founded Keka, he was experienced enough to understand the major flaws in the other HR software. So, his main focus was on improving quality.

Yalamanchili’s first target was to make the user experience better because if the user experience degrades, after a point of time, it would ultimately ruin the brand name, which had already happened to all the other HR software out there.

Another major fault that Yalamanchili noticed in other HR software was the tracking of attendance. No existing software before Keka directly synced biometric devices to attendance log. Hence, it was very tiresome for the HRs to update it manually in the web browser. Keka got a very big bonus point by adding this feature. Though it took almost 1.5 years to build a software like this, it paid off well.

Keka also implemented well-designed security and privacy features that allowed the customer to get notified even if a Keka Customer representative is accessing their account. So, Keka itself also cannot sign in to customer’s account without their consent.

Instead of running behind more customers, Keka invested more time with its existing customers to improve their products until and unless it gave a smooth performance. It is very important to make the customers feel worthy and important because if they feel so, the scale will rise up automatically.

Success of Keka

It is nearly unbelievable that a company which acquired around 450 clients in less than a year is self-funded, given that Keka includes reputed clients like Godrej, Honda, Saavn and ClearTax. Keka is the recipient of the Hottest Start-up of Hyderabad Award and is in Top 3 in terms of bagging new customers with a comparatively smaller team with respect to its competitors.

Keka wanted to go old school, and hence, it tried becoming self-independent which turned out to be surprisingly successful. The company wanted to develop software with a touch of Indian style, and hence, they named it ‘Keka’ which means awesome in a native South Indian dialect. And, guess what? It just proved to be worthy of the name since the very first day.

Baidu

Robin Li : The Founder of Baidu, the “Google of China”

The emergence of the Internet opened new ways for everyone, especially for them who were innovative and wanted to create something big. It also helped those who had no resources as a child, but later, reached the heights of success. The rags to riches stories are interesting and inspire people to fight with their situations and face the struggle. One such person who presents the most appropriate rags to riches story is Robin Li, an internet entrepreneur from China, who once faced the worst financial conditions and now is one of the richest men in China. He is the founder of the multinational company Baidu, which is the owner of China’s biggest search engine, with the same name.

Early Life

Robin Li was born on 17 November 1968 in Yangquan, Shanxi, China in a labour family. He was a single boy among the five children of his parents. The Shanxi province was an underdeveloped area, and there were no good resources of education. But still, Li tried his best and on the advice of his mother, worked hard to get a better education. Ultimately, he was able to crack the entrance exam for Peking University, Beijing, where he received a Bachelor of Science degree in library information management.

After completing his bachelor’s degree, the next step was to get a job. He worked in a company in Beijing for one and a half year, but fortunately got admission to a Fellowship program at the State University of New York. He moved to New York and completed a master’s degree in science from the university in 1994. He was enrolled in the PhD program in computer science but did not complete his doctorate.

Career

Robin Li
Image Source: buffalo.edu

As soon Robin Li completed his master’s he joined Dow Jones and Company’s IDD Information Services as a software engineer. At IDD, he became the part of the development team, which was working on software program for the online edition of The Wall Street Journal. Here he also got the chance to work on the search engine algorithms as well.

While working at IDD, he started working on page-ranking algorithms, and ultimately developed Rankdex, the first web search engine with page-ranking and site-scoring algorithms that means, it used hyperlinks to check the quality of a website. Rankdex later became the inspiration for Google’s PageRank algorithm.

After Li successfully developed Rankdex and got the U.S. patent for its ranking algorithm, he left his job at IDD, in 1997. He then, joined Infoseek, another internet company that was working on search engine algorithms. During his time at Infoseek, he developed a new function for Go.com, through which it could do image-based searches. Here he worked for two years and left the job in 1999.

Founding Baidu

Robin Li moved back to China, to work on his own product and in 2000, he developed Baidu with the help of his friend Eric Xu. The two used the same algorithm as of Rankdex to develop Baidu. Li did not have a permanent apartment in China at that time and did all the coding work and the launch of Baidu from a hotel room near Peking University. Li became the Chairman of the company and Xu was appointed as the CEO.

In 2001, Baidu offered people to bid for putting ads on the search engine. This led to the monetization as well as the growth of the company. Baidu was an instant hit, and Li was named among the “Chinese Top Ten Innovative Pioneers” in the same year. In 2003, the company introduced image-based searches as well as a news search engine.

In 2004, Xu resigned from his post as CEO, and Li held the position. The next year, Li took Baidu to NASDAQ, and the value of its every share raised by 350 per cent, i.e., from $27 to $122. In December 2007, Baidu was listed in the NASDAQ-100, becoming the first Chinese company to do so. In the same year, Li was named in CNN Money’s annual list of “50 people who matter now”.

By 2010, Baidu was the most used search engine in China, and it also got the title of “Google of China”. The company has partnered with big names like Qualcomm, Continental and Bosch. It has also started working in the field of AI. The company has also launched a self-driving vehicle platform under its Apollo project (Apolong).

Along with hosting the biggest search engine in China, Baidu offers over fifty internet-related services as well as artificial intelligence-based products to its users.

Baidu is one innovative product that helped Li to fight with his circumstances. Today, Li is one of the richest men in China and ranks at number eight with $16.5 billion’s net worth. He has been awarded great accolades, including “15 Asian Scientists To Watch” by Asian Scientist Magazine in 2011, “Most Influential Business Leader in China” by Fortune, and “World’s Best Business Leader” by the American Business Weekly in 2006.