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Microsoft and Google are openly feuding amidst hacks, competition inquiries

The rivalry between Microsoft and Google is getting exposed in front of the public as both of them are trying to throw each other off the grid. Microsoft and Google are two of the biggest tech giants across the globe and competition between them are getting intense with time. The daily lives of common people in this digital era depend greatly on both of these company’s services.

When you are leading on the market, there are high chances of getting on the wrong side of companies you are trying to outrun. The same goes for American multinational companies, Microsoft and Alphabet Inc’s Google. Tension has been simmering between these two parties has grown due to the existing rivalry and has been unusually exposed to the public eye. The main reason for this sudden increase in tension is that the executives from both companies have been put on the defensive over competing crises (Reuters).

Problems faced by Google and Microsoft

Since both Google and Microsoft are multinational tech giants, both of their infrastructures are expected to top standards, especially on security terms. But, in the last few months, we have seen how Microsoft’s security system was compromised and recently the exchange email system was also hacked by alleged Chinese hackers. There has been more than one cyber attack on Microsoft in less than six months. Microsoft, for these cyber attacks, is facing regular scrutiny, and if continues people using Microsoft’s products will start feeling exposed. Big companies like Microsoft have data of millions of customers and thus if networks of such companies are hacked, the sensitive information of many people is jeopardized.

Google
Image Source: financialexpress.com

The first attack on Microsoft’s cloud server was allegedly the same Russian hackers who comprised the SolarWinds Corp and broke into more than one client’s server. The investigation also showed that these hackers might have accessed data from government agencies as well. Moreover, this hacking incident was one of the biggest cyberattacks ever witnessed by these tech firms. And, the second attack on Microsoft’s email server took place at the beginning of March 2021 and was committed allegedly by Chinese hackers to which Beijing declined.

On the other hand, Google is thrashed by bipartisan complaints and journalism ire for its role in gutting the media industry’s advertising revenue. Between October 2020 and December 2020, Google has faced three government antitrust lawsuits which claimed that Google was illegally maintaining a monopoly in general search and search advertising through anticompetitive conduct and contracts (CNBC). Apart from this, Google was also one of the company’s that was forced to make paid deals with local Australian media for content publishing. The Australian government enforced this law on huge tech giants who have massive power in the media industry.

The Blame game

On the hearing of last Friday at a House Judiciary antitrust subcommittee, Brad Smith, President of Microsoft, shot fire at Google. Brad Smith said to the representatives that the media organizations are being forced to “use Google’s tools, operate on Google’s ad exchanges, contribute data to Google’s operations, and pay Google money,” according to excerpts of his testimony published by Axios (Reuters). Google didn’t take it lightly and fired back saying that Microsoft has found a newfound interest in attacking Google which is coming from the SolarWinds attack when the latter allowed many big customers to be hacked due to major vulnerabilities of Microsoft. Some of these customers also include government agencies, police agencies, NATO, hospitals, etc.

Microsoft

The Microsoft E-Mail hack is costing several organizations including European Union Banking Regulator

Recently, the email system of Microsoft has been compromised due to a cyber-attack which is allegedly caused by a Chinese group. Several organizations have fallen victim to the hack of the Microsoft email system. One of the prime European Union financial regulators, the European Banking Authority has also suffered damage due to the chain of attacks.

Microsoft mentioned in a statement that the company thinks the attack is caused by a state-sponsored Chinese group operating out of China. This alleged Chinese group was trying to exploit some of the flaws in its Exchange email services that were previously not known. According to Microsoft, the main intention of this group is to steal sensitive data from various business and government organizations. Microsoft believes that so far then thousands of users have already been under attack.

The European Banking Authority (EBA) has confirmed this attack on Sunday and also the organization is taking its email system offline as a precautionary measure. An organization of this importance suffers a huge casualty due to such cyber attacks. The investigation has already started in close corporation with many forensic experts, its ICT provider, and “other relevant entities.”

Microsoft E-Mail Hack

The hackers have infiltrated the user’s system using Microsoft’s email system. Currently, more than 20,000 US organizations have been compromised. Before this latest attack, there was another major attack last December where the system of SolarWinds Corp was compromised. But, it was believed that the attack in December was carried out by Russian hackers and now the blame has shifted to Chinese hackers. While investigating the latest cyberattack, it has been found out that the hack has left channels for remote access spread among credit unions, town governments, and small businesses (The Indian Express).

Microsoft

Apart from the US organization, many European and Asian organizations have also fallen victim to these attacks. Though Microsoft has issued emergency patches, the hacks don’t seem to get affected. The situation seems to be getting out of control from the big multinational tech giant. Microsoft previously thought that the attackers are targeting only some limited users. But, the hike in the numbers of victims has made the company take the help of government agencies and other security companies to protect its customers.

In response to those who are under attack, Microsoft mentioned that “impacted customers should contact our support teams for additional help and resources” (The Indian Express). Last Friday, Microsoft witnessed that only 10% of the affected customers have installed the patches issued by Microsoft. The numbers are still rising.

Warning, accusations, and declining

Last Friday, Jen Psaki, White House Press Secretary mentioned that the vulnerabilities that were investigated in Microsoft’s Exchange Server were quite significant and that it could have a far-reaching impact. There has already been quite a high figure in the victim’s list and nobody still knows how many more to go. Blaming the hacker’s group is sponsored by China, the nation has declined and said that China is not behind this series of events.

The EBA which was also attacked mentioned that they might have accessed personal data. So, EBA advises on taking possible mitigation measures if that is what it takes. The security experts think that either China has changed the tactics of its attacks or there might be a second group that is committing this high-scale network infiltration and data theft.

Microsoft has urged all its customers to install the patch at the earliest. Since the attackers are entering from the back door, it is likely they will attack any unpatched system. Microsoft believes that the SolarWinds attacks and this latest attack are in no way connected. But, the company also first thought that the hackers are attacking specific targets which are now keeping to expand. So, the entire situation is becoming very unpredictable with every passing day.

Touch Surgery

Touch Surgery: Digital Innovation Empowering Medical Sciences

Edtech is one of the booming industries today, and would you believe it if we tell you that you can also learn the complete procedure of a surgery simulated in an operating room on your smartphones? Believable enough, but most of us would have not thought of it yet, right? Medical studies are the most expensive of all and getting to see and learn the procedure for all types of surgeries is not even possible for those studying medical sciences. The same thought came into the minds of two medical residents at the Imperial College London, Jean Nehme, and Andre Chow, and they end up developing Touch Surgery.

Touch Surgery

Touch Surgery has played a vital role in transforming the medical world with the help of digital technology. It is a training app for medical students that simulate surgical procedures, validated by 19 independent peer-reviewed publications. The company Digital Surgery LTD is the parent company of Touch Surgery, having its headquarters in three major cities, i.e. London, New York City, Auckland, and Sydney. In the beginning, the company name was Kinosis and later was changed to Digital Surgery, to reflect the border scope and mission of the company.

Digital Surgery is a healthcare technology company that is using digital technology to help in making all the surgeries even safer. The app includes a near to reality simulator and AI-powered surgical video management platform, offering accurate surgical content for the doctors to enhance their skills and for the medical students to practice in the operating room.

The interactive simulator of Touch Surgery helps the medical trainees to learn the step-by-step surgical procedure and test their knowledge and skills related to medical operations, through the simulator. Most importantly, it helps in enhancing their skills of decision-making in a real-time environment. The app has also proved to be useful for patients who are about to go under surgery. They use this app to know more about their surgical procedure.

Digital Surgery tied up with Microsoft in 2018 to use Microsoft’s under development Microsoft Hololens (mixed reality smartglasses for surgery) to accomplish the company’s mission of safe surgery for all. The app includes around two hundred surgery training in seventeen different specialties and is used by many medical institutions to provide the ‘to-be doctors’ with a great learning experience. Currently, the app has got over 2 million users registered to it. The Dublin-based Irish company Medtronic, a Medtech conglomerate, acquired Touch Surgery for an amount of $500 million in 2020.

The Idea Behind Touch Surgery

Jean Nehme and Andre Chow the co-founders of Touch Surgery was still working as medical residents at the Imperial College London when they thought of the idea. Since the two were residents, they did not have the access to the resources that could help them enhance their skills as a surgeon. They realized that most of the medical students do not get to try their hands on all types of surgical procedures lacking additional experience. The only source to help them to enhance their skills was surgical simulators, but these too were too expensive to get.

This led the two to think of a cheaper and more accessible simulator for all, i.e. Touch Surgery. They discussed the idea of Touch Surgery in 2010 and founded the app in 2012. The idea was innovative and useful so, they easily got connected to many investors for their research and development work too. Today, Touch Surgery has partnered with numerous surgeons, combining their expertise and digital technology to empower the surgical community.

The Founders Touch Surgery

Jean Nehme has got an MBBS BSc MRCS MSc (Hons) and specializes in plastic surgery. Nehme is an awardee of multiple awards for his research work in innovation and his contribution to digitizing medical education. He has been named as one of the most influential 500 people in the UK by Debrett. On the other hand, Andre Chow is a general surgeon.

Touch Surgery Founders
Touch Surgery Founders: Andre Chow and Jean Nehme
Image Source: balderton.com

Both the co-founders graduated from the Imperial College School of Medicine in London. During the time, the two thought of developing Touch Surgery, Chow was pursuing a Ph.D. in Stem Cells and Biotechnology. Currently, Jean Nehme is working as the CEO, and Andre Chow is working as the COO of Touch Surgery.

Microsoft

Microsoft president says it has fallen victim to the SolarWinds hack

Microsoft alerts the world as it claims to be the victim of the recent SolarWinds hack presumably by the Russian-backed hacker group. Brad Smith, president of Microsoft, said that this attack provides a moment of reckoning. With the year coming to an end, the final weeks have become more challenging due to the nation-wide cyber-attack shaking the strong security foundation of the United States. Brad further said that the recent threat shows how the cybersecurity landscape is changing and becoming more dangerous for the world. The latest cyber assault has effective both the government of the United States and many companies in the tech sector.

Possessing a threat to Microsoft 

Since the software of SolarWinds is used by many customers around the globe, the victim list is increasing every day. Microsoft has also announced that its system was exposed to the hack though the degree of casualties is not mentioned. Smith further mentioned that the act has created a serious technical vulnerability for the U.S. and it was done deliberately to advance a nation’s intelligence agency. Though Smith didn’t accuse the Russians explicitly but put clear hints and remarks.

In the blog post by Brad Smith, he has shown a map illustrating the geographical density of the customers affected by the SolarWinds software. The map has used telemetry from Microsoft’s Defender Anti-virus software to elaborate the effects of the hack. It shows the audience that the victims are scattered around the globe but the U.S. is the most affected nation. According to Microsoft, 80% of the affected customers are located in the U.S. and other victims are spotted in Canada, UK, Belgium, Spain, Mexico, Israel, and UAE.

Microsoft
Image Source: developer.microsoft.com

The SolarWinds hack

The past week newspapers have been crawling with the news of a nationwide cyber attack first spotted by the security firm FireEye. The hackers inserted the malware into the network management software used by customers around the globe. SolarWinds is the company that sells this product to the other giant tech companies and the malware was spotted when FireEye updated the software.

When investigating the attack, traces were found that several U.S. government agencies have also been compromised. When SolarWinds reported the attack, around 17,000 customers already downloaded the compromised update. After announcing the cyber attack, Kevin Mandia, CEO of FireEye said that “we are witnessing an attack by a nation with top-tier offensive capabilities.” Currently, the FBI and Homeland Security are investigating the matter.

Ongoing investigation 

The hackers have attacked several sectors of government from the Navy to the U.S. military along with the major companies of fortune 500. So, the investigators have to track digital footprints for all the sectors separately. On Wednesday, there was a joint statement regarding the whole-of-government-response issued by the FBI (The Federal Bureau of Investigation), CISA (Cybersecurity and Infrastructure Security Agency), and ODNI (Office of the Director of National Intelligence).

Microsoft has introduced blocking versions of SolarWinds Orion that contained the malware. Microsoft along with other tech companies has seized the control of a domain responsible for the SolarWinds breach. SolarWinds has decided not to reveal the names of the Fortune 500 companies that are affected by the breach. It will help both SolarWinds and the companies from avoiding negative publicity. And, Microsoft has urged to take stronger steps against cyber-attacks for both government and private level.

A challenging year

This year started with the global pandemic, shaking the entire social and economical wellbeing of every citizen around the world. On top of this, cyber-attacks have proven to use more novel techniques for stealing sensitive information and destroying the moral foundations of any nation. This year has also witnessed the attacks on several research institutes and companies researching COVID-19 vaccines. In March, cyberattacks increased rapidly on both private and public health networks targeting from local government to the World Health Organization.

According to Microsoft, the company has spotted three nation-state actors targeting seven prominent companies involved in the treatment of COVID-19. Amidst a global crisis, such cyber assaults are very daunting for any nation and its people. A government is supposed to protect the nation’s people, and if the government itself is under attack, soon there will big chaos.

microsoft

Microsoft Teams to roll out free all-day video and voice calling options to take on Zoom

The global pandemic has increased the demand for video calling apps to several folds within a few months. Since the entire world is getting accustomed to the new normal, from kindergarten kids to business professionals are relying on videoconferencing applications. Among the many video conferencing apps, it was Zoom that started owning the market at the beginning and was extremely successful. But, it was soon followed by zoom bombing and then sharing the market with Google Meet and Microsoft Teams.

With that being said, just days after Zoom announced that it will lift the 40 minutes meeting timing for Thanksgiving Day, Microsoft Teams comes with a brand new option of free all-day video and voice calling. The latter is rolling out a bunch of new options to give a hard competition to Zoom and attract Zoom users to its platform. The company confirmed the news through a blog post.

What is new in Microsoft Team?

The new all-day video and voice calling option will not only be hard on Zoom but Google Meet as well. The free 24 hrs calling will allow 300 participants to connect be it a video call or a voice call. Apart from the free all-day calling the platform is also expanding its ability to create a group chat maximum of 250 participants. The user will see up to 49 members simultaneously during virtual conversations. The company hasn’t specified if there is an end date to this free 24-hours calling. This new feature will immensely help existing users and attract new users as well. With Zoom’s compromised security then deciding to enable end-to-end encryption for only paid users followed by rolling it out for everyone has signaled instability of the platform. So, maybe this new feature of MS Teams will make it own the market.

Microsoft
Image Source: dispatch.m.io

Apart from expanding the chat capability, Microsoft is also adding support to upload and share photos and videos from your computer. Users can share these directly in any group chat or video chat. Both the Teams desktop and the web apps are including more options letting professionals add their account to chat with friends and family.

Does everyone need a Microsoft account?

The company has mentioned that like every other video conferencing platform, it is not mandatory to have a Microsoft account to attend a meeting. The user can join a Microsoft Teams meeting without opening an account or installing the Teams app only by clicking on the link that has been sent by the host. Users can simply attend the meeting from the web browser. Moreover, the platform is trying to connect as many people as possible by getting seamless syncing of chats between the phone and the computer. As mentioned earlier, the platform will also show 49 others in the meeting in a gallery view similar to the Zoom app. This is done by using the Together Mode feature in MS Teams.

New features for Teams mobile app

Apart from overall updating the Microsoft Teams platform, the mobile users can communicate with their contacts that do not have Teams on their smartphone. The chosen contact by the user will receive an SMS and the receiver can respond to it via simple text messages. Moreover, the recipient will receive a link to download Microsoft Teams on their phones. The SMS support will be available to the Teams app in preview only for US and Canadian users. An additional feature of adding group events from chat to the device calendar will also be available. Users can also get task and location updates in the activity feed along with adding photos to the personal Safe. The new location feature is made to let your family and loved ones know about your whereabouts so that you are safe. They will receive alerts during your departure and arrival time as well. Microsoft Teams is trying to make the platform as personalized and secure as possible for the users. The company also says that they are expecting the feedbacks are the user input matters a lot.

Last month, the company announced that it surpassed the mark of 115 million daily active users and they want to make it a communication solution for everyone.

EU and tech giants

Tech Giants Face another Threat from the EU

Technology companies have been feeling the heat ever since the onset of the Coronavirus pandemic. Throughout these last six months, they have faced various sanctions and threats from around the world. With the EU trying to bring into play a Data tax, and the American government investigating their power, big tech firms have been under the microscope this year. Several nations around the world have also stated that their handling of false news amidst the global health pandemic has not been satisfactory. The EU, in particular, has been sharp regarding its criticism of the power yielded by such companies. Now once again, the EU has threatened to ban them from the European market unless they follow EU regulations. Let us now take a look at what the ban could mean for the big tech firms and what guidelines the EU wants to be implemented.

EU Ban on the Horizon

The services of tech companies could be banned from the EU unless they follow the organization’s guidelines. EU’s chief of industry, Thierry Breton while speaking to a German weekly named Wely am Sonntag pointed out that the EU is in the process of finalizing their data handling rules. The EU has been very vocal in its criticism of big tech companies, and have been drafting better policies to control the power they wield. The new rules named the Digital Services Act, and the Digital Markets Act will revolutionize the tech industry within Europe. Breton and Margrethe Vestager, who serves as the European Competition Commissioner, will announce the new guidelines on 2 December.

What are the new rules about?

The new guidelines will serve as a list of Do’s and Don’ts for tech companies, acting as gatekeepers for such companies. They will limit the power yielded by such companies and prevent them from monopolizing the European market. It will also force such companies to share the data they collect with both rivals and regulators. Hence, it will also serve as a significant deterrent to the promotion of their services and products unfairly. All of these laws will help the EU have a more significant say on the power and exclusivity yielded by large tech firms. 

EU and tech giants
Image Source: medium.com

Who impact will the new rules have on the market?

The newly drafted rules will have a massive impact on American tech firms, which have been on the firing line for the past year. The EU pin-pointed Alphabet-owned Google, which has failed to stop its anti-competition activities. In the past, Google has been criticized for monopolizing the market and driving competition out by unfairly promoting its services and products. While it has been called out several times, the American giant has failed to curb such practices. Certain industry experts want the EU enforcers to do more than order companies to stop. Hence, the newly drafted rules will give the EU the power to ban such companies from the coalition. As a result, it is safe to say that the tech giants will take these new laws more seriously, fearing a ban from the 27-country political bloc.

What is the need for such rules?

However, until the EU passes the newly drafted rules, the organization does not have the power to enforce its threats. Breton told the German weekly that the power to enforce its threats is important if people wish to see any change. He was clear to state that the EU was done waiting for the change to occur organically. Having appropriate rules and measures in place, including fines, penalties, legal action, and bans will help the companies take these laws more seriously. The laws also allow the enforces to split companies up and limit their access to the Single market, helping them put some weight behind their threats.

However, Breton was quick to point out that the committee would take only required measures, saving the strictest rules for exceptional cases. Also, it is clear to see that big tech firms fear such rules. Google launched a 60-day plan to gain American allies to push back against such EU regulations. Donald Trump has also been vocal regarding his criticism of such strict laws and rules against American companies. But, it looks like such rules will become a reality soon enough and that the tech giants will have to curb their power finally. Such a move coupled with the enforcement of the Data tax would lead to tech giants, such as Facebook, Google, Amazon, Apple, and Microsoft becoming more accountable for their actions. We will have to wait and see to what extent the EU goes in a bid to fight the tech giants and their unchecked power.