Vodafone and Microsoft’s 10-Year Deal in AI and Payment Systems
In order to provide generative AI, digital services, enterprise solutions, as well as cloud services to more than 300 million customers and enterprises throughout its European and African regions, Vodafone and Microsoft have formed a ground-breaking 10-year cooperation.
Vodafone is investing $1.5 billion in the creation of customer-focused AI as part of this partnership, utilising Microsoft’s Copilot and Azure OpenAI capabilities. As part of the cooperation, physical data centres will be replaced with more affordable and scalable Azure cloud services.
Microsoft Will Purchase Stock in Vodafone's IoT in Exchange
In exchange, Microsoft will purchase stock in Vodafone’s operated Internet of Things (IoT) platform, which is expected to go independent by April 2024. Microsoft will also contribute to the African expansion of Vodafone’s mobile finance platform.
Image Source: voi.id
Luka Mucic, Chief Financial Officer of Vodafone, highlighted how Microsoft’s AI leadership, especially through its OpenAI partnership, is revolutionising the telecoms company’s consumer services. Mucic announced the introduction of the Microsoft AI-driven TOBi chatbot, which is expected to provide more consistent and perceptive answers to consumer inquiries.
Microsoft’s Chief Commercial Officer, Judson Althoff, emphasised the strategic importance of Vodafone’s IoT and financial services capabilities. In order to test process changes in the cloud, he highlighted the crucial role that Vodafone’s IoT assets play in solving sustainability concerns. Microsoft’s “digital twins” are used to mimic industrial settings.
“The IoT assets are critical in helping us address the sustainability needs of so many of our customers in hard-to-abate sectors,” Microsoft’s Chief Commercial Officer Judson Althoff said.
“Vodafone’s IoT stack allows us to go into those environments, model the environment, create large-scale data stores, and use AI to help customers meet their sustainability goals,” he said.
Microsoft’s goals in the area, which centre on financial decision-making and digital literacy, are in line with Vodafone’s M-PESA mobile money platform, which operates in African nations including South Africa, Tanzania, and Kenya. The collaboration intends to use generative AI capabilities to enable clients to make knowledgeable financial decisions.
This partnership is an all-encompassing attempt to fuse Microsoft’s technological capabilities with Vodafone’s vast telecom reach, generating synergies in the domains of artificial intelligence, the Internet of Things, and financial services. A common vision for the development of digital services and innovation in the telecom industry is reflected in the partnership’s commitment to a 10-year term.
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