Your Tech Story

Yashica Vashishtha

Yashica is a Software Engineer turned Content Writer, who loves to write on social causes and expertise in writing technical stuff. She loves to watch movies and explore new places. She believes that you need to live once before you die. So experimenting with her life and career choices, she is trying to live her life to the fullest.

Inspur

Inspur – The Third Largest Server Providers In The World.

There have been times when many things were considered impossible, like having a personal computer in every household or people walking and talking on the phone at the same time. And, looking at the past twenty years, these have been the most amazing years for the IT industry, as in those two decades we have moved from PCs to laptops, from landlines to smartphones, and multiple people are able to work on the same project on the cloud without being at the same place. Cloud computing, big data, and artificial intelligence are the current hot topics, and companies working on them are doing the most innovative work of all. Inspur Group Co. Ltd. is one such company that is using its innovative ideas to improve the cloud and server technologies to achieve excellence.

About the Company

Inspur or the Inspur Group is the cloud computing and big data IT conglomerate that has been in the industry for the past 77 years. It was founded as Langchao but had a name change in 2006 with the name Inspur. The company belongs to the IT industry working on computer hardware, software, and servers. The major products by the company include cloud computing, servers, storage, artificial intelligence, etc. Venezolana de Industria Tecnológica, C.A. is one of the subsidiaries of company, and its various working divisions are Inspur Information, Inspur Software, Inspur International and Huaguang Optoelectronics. The company is a publically traded company and trades on the Shanghai Stock Exchange, Shenzhen Stock Exchange, and Stock Exchange of Hong Kong. As per the 2015 records, the company made revenues worth 63.2 billion yuan for FY2015.

Inspur
Image source: wikimedia.org

The Founding

Inspur Group was founded in 1945 in Shandong, China, and has its headquarters based in the same city. The company has four wings, i.e., Inspur Information, Inspur Software, Inspur International, and Inspur Huaguang, which works on technologies like cloud data centre, cloud services & big data, smart city, and smart enterprises. Though the company is 77 years old, it started its technology journey 40 years ago.

Inspur built China’s first PC in 1983. It also started to make servers in the early 90s, where it released a series of computers for China and the international market. In 1993, the company built China’s first micro-server. Later, in 2005, the company received investments from Microsoft as well as signed a contract with VMware to work on the emerging cloud computing technology. In the same year, the company also won the top prize in the “Information Industry Major Technological Invention Award”. The company also acquired Qimonda AG’s research division in 2009 for a sum of around US$4 million.

Inspur introduced China’s first 32-socket high-end fault-tolerant computer in 2011 and became the world’s fifth company to make such computers independently. In 2015, the company recorded annual revenues worth 63.2 billion yuan. It also joined multiple open computing organizations as a member, including SPEC (Standard Performance Evaluation Corporation (2014), OpenStack (2014), OCP Open Compute Project ( and 2017), ODCC (Open Data Center Committee), etc. The major clients of the company include big-name enterprises and many governments belonging to more than 100 countries and regions.

The CEO at Inspur

Sun Pishu is the current CEO of Inspur. He is a native of Shandog Province and was born in 1962. Sun Pishu has been working with Inspur since the time it was called Langchao. In 1996, he became the General Manager and the next year, the Deputy Routine President of Langchao Group. Sun Pishu also served the company as the Vice President for a long time. It is Sun Pishu’s leadership that the company has become the number one server provider in China and number third in the world.

Livechat Software

Livechat Software – The Leading Help Desk Software Developers.

Today, the customer relationship has become the centre of every business, and to maintain that companies, big or small, have set up a separate division called Customer Care to resolve all the queries from their valuable customers. The rise of the concept of customer care has also encouraged software companies to develop dedicated software for companies to make the customer service and maintaining the data easier. Companies like Livechat specialize in the named stream and have been developing helpdesk software for its clients for twenty years now. The company is one of the leading software companies in the field and includes names like Adobe, Best Buy, Huawei, and PayPal as its major clients.

About the Company

Livechat Software is a more than twenty years old company, founded in 2002 in Wrocław, Poland. The company headquarters is based in the same city, and it serves its clients all over the world. LiveChat specializes in online chat and helpdesk software, and ChatBot, HelpDesk, Knowledge Base, and LiveChat are its flagship products. The services by the company include Chatbot platform, Help desk software, Live support software, etc. These help desk software products help maintain customer relationships by solving their problem most effectively, maintaining the customer and the company’s data securely, managing the team, boosting the company’s credibility, and establishing trust among the customers for the company.
LiveChat is a publically traded company and trades on at Warsaw Stock Exchange as WSE. The company is an example of constant growth, and as per the 2018 records, it made annual revenues worth 89.4 million zł for FY2018.
LiveChat is also known for its expansion as it serves in over 150 countries and has got more than 28,000 paid customers, AirAsia, ING, Huawei, Adobe, Orange, and PayPal being the major ones among them.

Livechat Software
Image source: www.isitwp.com

The Founding

The LIveChat’s history dates back to 2002 when a team of developers decided to change how businesses communicated with their customers. They wanted to create a live chat software and eventually, were successful in doing that too. The idea behind the company was far from reality at that point, as no one could believe that the live chat for customer services may become an important communication channel in the coming future. In the beginning, LiveChat developed a simple app to make people add new communication channels to it.
Despite all the struggle, the company software started to become popular, but till 2010, the company operated as a stock company. In 2011, the company management had management buy out and took most of the control into their hands. The same year. Tar Heel Capital joined LiveChat and bought 40% shares in the company, making a 60-40 ratio between the LiveChat management and Tar Heel Capital. At the same time, the company had reached thousands of paid customers as well.
LiveChat went public on Warsaw Stock Exchange in 2014, and the next year, it recorded 10,000 paid customers (companies) registered to it. In the next two years, the numbers were increased by double. Today, the number has reached 28,000 customers from across the world.

The CEO at LiveChat

Mariusz Cieply is the CEO at LiveChat. He has been with the company from its inception, as he was one of the first software developers of the company. Cieply has got a Master’s of Science in Computer Science from the Technical University of Wroclaw. He started to work at LiveChat as a software developer and then was promoted to be the project manager. Cieply was elected as the President of the Board in 2010, and today, he serves LiveChat as the CEO.

Convera Corporation

Convera Corporation – Result Of A Merger That Took Place Between Two Companies.

We are already familiar with the famous Google and Bing search engines, and we know how amazingly those search engines have changed our lives. From finding out a good institution for studies to finding a chocolate cake recipe in seconds, everything is so easy because of them. Apart from Google and Bing, there are many more that have been consumers’ favourites for a long time, whether it is Baidu, Yahoo, or DuckDuckGo. But there are some other search engines as well that have been designed to serve a particular purpose. There are companies like Convera Corporation, making such dedicated software products for their clients. Convera Corporation is mainly known for its flagship product, RetrievalWar, which is widely used by Microsoft even after its retirement in 2007.

About Convera Corporation

Convera is a twenty years old technology company, mainly known for its corporate search engine development. The company though is today a part of Firstlight ERA and operates as NTENT today, it has made its name solely through its flagship product RetrievalWare, which the company launched as Convera.
Convera was founded in 2000, with its headquarters established in Vienna, VA, United States. The company was already a result of the merger of Intel’s Interactive Services division and Excalibur Technologies Corporation, and later, it again merged with Firstlight ERA in 2010 to form NTENT. As Convera, the company’s annual revenue for FY2009 was estimated to be 1.3 million USD, and as NTENT, the company is doing equally well.

Convera Corporation
Image source: squarespace-cdn.com

Founding the Company

Convera Corporation was the result of a merger that took place between Intel’s Interactive Services division and Excalibur Technologies Corporation in the year 2000. The latter has been in the search engine industry for a longer time, and this experience was put to good use for Convera Corporation. On the other hand, Intel’s Interactive division’s expertise was also a boon for the company. Convera bagged Intel’s contract with the National Baseball Association for the distribution of the NBA content in the first year of its inception.
In the year 2002, Convera acquired Semantix Inc. that specialized in cross-lingual processing as well as computational linguistics technology, helping the company add more features to its products. The company had started to offer SaasS vertical search services, and its RetrievalWare became the favourite of governments of the UK, the US, Canada, and a few more countries. In fact, Microsoft still uses the same software to date.
Also, Convera’s vertical search service had attracted customers like John Wiley & Sons., Centaur Media, Incisive Media, etc. In February 2010, Convera merged with Firstlight ERA and formed NTENT, a company that still offers the web-scale semantic search for vertical applications, as Convera Corporation did as an independent company. NTENT’s headquarters is based in New York City, New York, United States, and Pat Condo is the CEO of the company, who also led Excalibur Technologies (one of the merging companies to form Convera) and Convera as the CEO.

The CEO at Convera Corporation

Patrick C. Condo was the CEO and President of Convera Corporation. In the 80s, Condo served Digital Equipment Corporation (DEC), a company that distributed Excalibur Technologies’ products. Excalibur was one the companies that merged to form Convera. In the early 90s, Condo joined Excalibur, and in five years, he became the CEO and President of Excalibur. While developing a SaaS search platform in partnership with Intel, in 2000, Excalibur and Intel’s interactive media division had a merger and Condo became the CEO of the newly formed Convera Corporation. After ten years in the business, Convera then merged with NTENT, and Condo held the CEO position at NTENT as well.

TomTom

TomTom – Leaders In The Navigation As Well As The Consumer Electronics Industry.

Online map and navigation systems are the one revolutionary product that is being used by almost every third person on earth. They use them to locate a restaurant, to be safe when in a different place by sharing their location, or just to reach a certain destination. Though the paper maps have been there for a while, the technology-backed online maps are the most useful in today’s time. The navigation technology has not only helped big organizations like the vehicle manufacturers, Apple or Google (for their navigation software for earnings) but has empowered the common people, too. Today, the common people can independently roam around using those maps in a place, where they have never been before. Apart from the famous Google Maps, these navigation technologies are available with Apple, Bing, Here, Jawg and MapBox, etc. Most of the automobile companies are also including navigation systems into their vehicles, one big example includes the electric car manufacturer Tesla. Having navigation at one’s fingertips is the work of companies like TomTom. TomTom is a multinational Dutch company that is one of the leaders in the navigation as well as the consumer electronics industry. Apple’s maps app is also empowered by TomTom’s navigation data.

About the Company

TomTom is a thirty years old company, founded in 1991 and has its headquarters based in Amsterdam. The company started as a software developer (meter reading and bar-code reading) for corporate handheld devices (palmtop, mobile phones). But by end of the 90s, it started to focus on satellite navigation software development. Today, the company is counted among the leading navigation software developers. The company is a publically traded company and trades on Amsterdam Stock Exchange. In the past thirty years, the company has grown to have over 4500 employees. As per the 2019 records, TomTom made annual revenues worth 701 million, and its estimated operating income was € 56 million.

TomTom
Image source: webassets.tomtom.com

The Back Story

Corinne Vigreux, Peter-Frans Pauwels and Pieter Geelen founder TomTom as Palmtop Software in 1991 in Amsterdam. As the name suggests, the company started to develop software for corporate handheld devices, such as the meter reading and bar-code reading software. The company mainly focused on developing the Psion devices software. In fact, TomTom had partnered with Psion and developed EPOC32. Along with that, the company also released its first map software a route planning application in 1996 that worked on mobile devices. By the end of the 90s, TomTom had developed mapping software like EnRoute, Citymaps, and Routeplanner, etc.

In 2001, with a name change from Palmtop Software to TomTom, the company also released its first car satellite navigation software named TomTom Navigator. Later, in 2004, the company added a new feature, a subscription-based traffic update service to TomTom Navigator. In the same year, the company also released TomTom Go, a personal navigation device for common people.

TomTom went public on the Amsterdam Stock Exchange in 2005 and valued at approximately €50 million. The next year, the company introduced water-proof navigation devices for motorcycle users and also, added the text-to-speech feature for road names to its existing navigation software. In 2007, TomTom partnered with Vodafone to develop a real-time traffic data service for its consumers. The very feature was also released for the Netherlands, and in further years it reached the other countries, including the United Kingdom, France, Germany, and Switzerland. TomTom released its software for iPhone in 2009, and for Android, the software came in 2015.

2013, the company released a GPS sports watch named TomTomRunner, the next year, it came with the Runner Cardio GPS, and in 2015, it brought a new action camera named Bandit. By 2018, TomTom had bagged a contract from Apple to be its main GPS data supplier for Apple’s map app. TomTom reported in 2019 that it had earned over 800 million users for its various software and devices. Apart from Apple using TomTom maps data, the company’s main clients from the auto industry include Volvo, Nissan, Fiat Chrysler, Porche, Lamborghini, Bentley, etc.
In the past thirty years, TomTom has also made some strategic acquisitions that have been an additional benefit for its growth. Companies acquired by TomTom include Datafactory AG (2005), Applied Generics (2006), Tele Atlas (2008), etc.

The CEO at TomTom

Harold Goddijn is one of the founders and the CEO of TomTom. He is a native of the Netherlands and was born on 23 April 1960 in Oegstgeest, Netherlands. Goddijn is an Economics graduate from the University of Amsterdam and started his career at a venture capital firm. Later in 1989, he founded Psion Netherlands BV, becoming the managing director of Psion Computers. Goddijn left the company to full-time join Palmtop Software in 1999. With the name change of Palmtop to TomTom, Goddijn became the CEO of the company in 2001.

Capita

Capita – The Leaders of Consulting, Transformation, and Digital Services.

The way of doing things has become really easy today. For that, we can thank the internet, various communication channels as well as various outsourcing companies. These outsourcing companies are the aptest for other companies which are in need of people to work for them, without actually sitting inside the very company office. Most of the big names like Amazon, Apple, Microsoft, like to hire a third party for services like customer care or backend admin operations so that they can focus on their core process. Several companies are offering such outsourcing services and are successfully doing their job. London-based Capita is one such name, which is the largest business process outsourcing company in London and is also expanding its operations worldwide.

About the Company

With more than thirty years of experience in the outsourcing industry, Capita is known as the largest company in the very field. The company came into being in 1984 and has become the largest business process outsourcing company in the UK. Capita is known for its BPO and Human Resource services and includes Back office administration, Customer service, Finance & Treasury, ICT & software as well as Corporate services in its catalog of services. The company headquarters resides in London, and over 60,000 people are working for it. Capita’s operating income as per the 2020 records was estimated to be £32.0 million, and it generated revenues worth £3,324.8 million in the FY2020.
Capita has expanded its operations to the UK, Europe, India, and South Africa and operates through three main divisions, i.e., Capita Public Service, Capita Experience, Capita Portfolio. The company’s operations are divided into various sub-departments, i.e., Consultancy division, Healthcare recruitment, Capita Financial Administration, Legal Services, Constructionline, NHS Services, Education Services, and Ministry of Defense Services, etc.

Capita

Capita Success Story

Capita was a division of CIPFA (Chartered Institute of Public Finance and Accountancy) when founded in 1984. In just three years, the division got separated from its parent company and became an independent entity in 1987. In 1991, the company went public on London Stock Exchange. In the next decade, the company saw rapid growth. For the growth, the Capita made some major acquisitions that included Ventura (2011), Team24 (20122), Fire Service College (2013), Avocis (2015), Constructionline (2015), Orange Bus (2016), NYS Corporate events and travel agency (2017), etc.
Along with the multiple acquisitions, Capita expanded to different countries, mainly in Europe, Africa, and Asia. The company also grew its operations to different industries, such as in 2006, it included financial services to its list of services, and in 2011, it added healthcare into its service area. Later, it expanded to legal services, defense as well educational sectors. The company has bagged multiple high-level projects from not only the private sector but also from the governments of different countries. It was awarded a £1.3 billion worth recruiting project from the British army in 2012. The company has shown immense growth in the past twenty years, and its consulting and recruitment wings are the most profit-earning ones.

The CEO at Capita

Jonathan is the residing CEO at Capita. He is a Geology graduate but has worked in the technology industry for past many years. Lewis received a Bachelor’s degree from Kingston University and has completed a PhD in Geology from the University of Reading.
Lewis started his career as a research fellow at Imperial College London and then, joined the Heriot-Watt University as the Geology Lecturer and Commercial Research Manager. In 1996, Lewis started to work at Landmark Graphics Corporation, where he held job posts like the Vice President of Marketing and Innovation. After working for ten years at Landmark, he became the Senior Vice President of the completions and production division at Halliburton. In 2016, Lewis became the CEO at Amec Foster Wheeler and worked for a year and a half at the company. Lewis left the job at Amec and joined as the Chief Executive Officer of Capita in December 2017.

Avid Technology

Avid Technology – The Pioneers of Video Editing and Multimedia Software.

The day people discovered video and film making, that too with audio, was one of the most revolutionary days for humankind. The devices to develop those videos and platforms to run those videos have come a long way and today making videos and editing them according to one needs has become really easy. There are different people behind making those complex works easy, and few include the ones who make that user-friendly editing software for videographers and other multimedia companies. Avid Technology is one such company that has been in the software industry for the last 34 years and developing dedicated software products for the multimedia industry.

About Avid Technology

Bill Warner had founded Avid Technology in August 1987. It is an American software and multimedia company, with its headquarters based in Burlington, Massachusetts, United States. The company is best known for its software and editing products for the multimedia industry, and its key products include Pro Tools, Media Composer, Sibelius, Avid VENUE, Avid NEXIS, MediaCentral, FastServe, etc. Media Composer is the flagship product of Avid Technology. In the past 34 years, Avid Technology has gained the trust of clients from all over the world, and over 1500 people are working for it globally. Aspiring artists, creative professionals, production teams, and media enterprises cover the major part of the Avid client base. As per the 2020 records, the company made annual revenues worth US$360.5 million, and its estimated operating income for 2018 was US$13.684 million.

Avid Technology
Image source: www.avid.com

The Back Story

Bill Warner, the founder of Avid Technology, was working as a marketing manager at Apollo Computer before he founded the company in 1987. After establishing the company, he started to work on the first product of the company, a non-linear editing system named Avid/1 Media Composer. The company presented the very product in April 1988 at the National Association of Broadcasters (NAB). Avid Technology was the first to launch such a product for video editors. The innovative idea behind the product made it the most loved product of the 90s and replaced many conventional and existing but outdated products. The very product made it way easier for the editors to edit the videos in lesser time and more effectively.
Avid Technology, in almost ten years of its inception, bagged the technical Emmy award for Outstanding Engineering Development for its unique video editing system. In 1994, Avid launched another product named Open Media Framework, and in the next ten years, it launched products like Avid Interplay and Unity Isi, software different from a video editor. Avid Technology also won an Oscar for its revolutionary Avid Film Composer at the 71st Academy Awards in March 1999.
Avid Technology saw steady but rapid growth from the very beginning. Some of the credit of its growth also go to its strategic acquisitions. These acquisitions include names like DiVA Corporation (1993), Digidesign (1994), Basys (1994), Elastic Reality, Inc. (1995), Softimage (1998), NewStar (1998), Pluto Technology (2000), iKnowledge (2002), Rocket Networks (2003), Bomb Factory (@004), Sundance Digital (2006), Blue Order Solutions AG (2010), Rocket Networ (2012), Orad Systems (2015), etc.

The CEO at Avid Technology

With over thirty years of experience, Rosica has served many well-known companies at different prominent positions. He completed his graduation from Sierra College and then went to Sacramento State University for further studies.
In 1991, Rosica joined Philips Electronics and became the Vice President and General Manager of the company’s Digital Video Systems division. Later, in 2002, he became the Senior Vice President of the Strategic and Business Development wing of Thomson. Rosica also served Grass Valley as the Executive Vice president and Chief Sales & Marketing Officer for two years. In January 2013, Rosica joined Avid Technology, and for the past nine years, served the company in various positions, including Senior Vice President of Worldwide Field Operations and Chief Sales & Marketing Officer, etc. In December 2016, he was promoted to be the President of the company, and in February 2018, Rosica became the CEO of Avid Technology.