OpenAI assured the BBC that it adhered to privacy rules.
Since its debut in November 2022, ChatGPT has been used by millions of users.
ChatGPT was introduced to Bing last month after Microsoft invested billions in it.
In addition to blocking OpenAI’s chatbot, the Italian watchdog declared that it would look into whether it met with the General Data Protection Regulation.
The watchdog reported a data breach affecting user interactions and payment details in the app on March 20.
The app “exposes minors to absolutely unsuitable answers compared to their degree of development and awareness,” according to the statement.
Google’s competing artificial intelligence chatbot, has since become only accessible to particular users above the age of 18.