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Why does Microsoft limit Bing chats to just five questions per session?

Microsoft will set a cap of five queries per session and 50 inquiries per day for chat conversation on its new Bing search engine, which is driven by creative artificial intelligence (AI).

According to a blog post by Microsoft, “very long chat sessions can confuse the underlying chat model in the new Bing. To address these issues, we’ve implemented some changes to help focus the chat sessions.”

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Image Source: nytimes.com

Bing noted, “Our data has shown that the vast majority of people find the answers they’re looking for within 5 turns and that only around 1 percent of chat conversations have 50+ messages.” In order to prevent lengthy back-and-forth chat sessions, Bing will encourage users to start a new session if they exceed the five sessions limit.

Also Read: Can ChatGPT assist Microsoft in dethroning Google Search?

The New York Times published a two-hour-plus talk with Bing after reports of its “unhinged” conversations surfaced earlier this week. In the conversation, the chatbot expressed its affection for the author and said they were unable to sleep that night for some reason.

Microsoft made its decision days after certain media stories suggested that the latest Bing search engine’s results might be harmful and that the tech might not be suitable for widespread use.

When a Reuters reporter questioned the new, AI-enhanced version of Bing about the cost of car air filters, Bing returned adverts for filters supplied by the auto parts site Parts Geek, not just answers to the question.

Microsoft may make money from the revamped Bing, which has millions of individuals on the waiting list for access. How long these restrictions will persist is not immediately evident since Microsoft is currently attempting to enhance Bing’s tone.

According to Microsoft, “as we continue to get feedback, we will explore expanding the caps on chat sessions,” this cap appears to be temporary for the time being. The chat feature on Bing keeps becoming better every day, with technical problems being fixed and bigger weekly dumps of updates to enhance search and responses.

Microsoft pointed out earlier this week that it did not “fully envision” users of its chat interface utilizing it for “social entertainment” or as a tool for “general discovery of the world.”

Also Read: Elon Musk Forced Algorithm Change to Help Boost His Tweets

The brand-new Bing is a ground-breaking product that makes use of cutting-edge AI technology to provide better searches, more thorough answers, a new chat interface, and the capability to generate and share content with others. The new Edge browser, which provides users with many features and advantages, is also merged with the new Bing.

The new Bing may, however, experience certain problems and inaccuracies at launch, such as producing erroneous information about goods, locations, and financial documents, similar to any new product.

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