Ajaypal Banga: Mastermind Behind The Mega Success of MasterCard

Knowing about successful professionals is always inspiring. There are people in leadership and management niche who have created a path that is a dream of many to follow. One of such outstanding, talented professionals is Ajaypal Singh Banaga – The President and MasterCard CEO.

As a person, Ajaypal Banga is a gem but his life story is tremendously inspiring. Let’s know more about his success story.

Personal life of Ajaypal Banga

Ajaypal is born in 1960 in a small town near Pune, Khadki, where his father was working. Banga originally was from Jalandhar (Punjab). His father retired Lt. General, Harbhajan Singh was an army person. Thus, he got the chance to study all over India. He has been in schools in Secunderabad, Jalandhar, Delhi, Hyderabad, and Shimla.

Ajaypal had no interest in an army career. Therefore, he preferred to study Economics. He went to St. Stephen’s College, Delhi University. Later, he completed his MBA from the IIM, Ahmedabad.

In fact, his entire educational journey was completed solely in India. He proved that you need not have to have degrees from other countries to climb the ladders of success.

Career

Ajaypal Banga began his career with Nestle India in 1891. He involved as a management trainee and resided in the company for 13 years. Doing different assignments including sales, marketing, and general management.

After Nestle, he joined PepsiCo’s Restaurants Division. Where he contributed significantly to the launch of Pizza Hut and KFC in India. Due to the lessening of government regulations related to the economy.

Earlier Achievements in Career

His career journey spanned many positions. In 1996, he was the head of marketing in India for the consumer business in Citicorp. In 2000 he served as head of CitiFinancial and the U.S. consumer assets division. In the next two years, in 2002 he became President of a retail bank in North America. Also, he was the head of Citigroup’s international consumer-banking and finance businesses.

In 2008, he moved to Hong Kong. Where he oversees all the bank businesses in Asia including credit cards and consumer banking, alternative investments, etc. He joined MasterCard in the US in 2009. In 2010, he took over as a Mastercard’s CEO.

Innovative Mastercard Journey

After joining Mastercard, one of his best clients helped him finding ways to encourage a number of youths to use debit cards. For that, he redesigned the debit card product with a bunch of features. For example, connecting it to the music. After so many trials, he fashioned a creative branding tactic with the Commonwealth Bank of Australia. This marketing method turned out to be a game-changer.

Challenge accepted

At that time, the areas of high-tech innovation, altering driving e-commerce, mobile and transit fares were challenging a bit. The other challenge was a group of young people in MasterCard Labs.

These creative people were honing new ideas and were trying to implant them for their clients. One such idea was scanning a bar code to make a purchase. He considered all the factors and his policies welcomed the best for Mastercard’s growth.

Prestigious Memberships

He showcased the best management skills at Mastercard. At that time, Ajaypal was also a part of a few prestigious associations-

• The Economic Club of New York and a member of the Council on Foreign Relations.
• President’s Advisory Committee for Trade policy and negotiations (Barack Obama appointed him)
• Foreign Policy Association
• Financial Services Roundtable
• Business Roundtable – Chairman, Information and Technology Initiative.

Later Successes…

He also served as the boards of trustees of Enterprise Community Partners, Inc., and as a director of the Council for Economic Education. ‘The Economic Times of India’, awarded him as the fourth “Most Powerful Indian” in the world. It was the resultant of his keen interest and constant involvement in social issues. He received Padma Shri in 2016.

With Banga’s leadership, Mastercard has achieved various pinnacles. Presently, it is definitely one of the dream companies people aspire to be a part of.